Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Machado Paz

Montreal,Canada

Summary

Background includes helping developers professionals with high-quality administrative and customer support. Focused on maximizing efficiency, streamlining processes and refining techniques to better serve diverse needs.

Overview

6
6
years of professional experience

Work History

Customer Support

TRIER SISTEMAS
12.2021 - 11.2023
  • Cultivated interpersonal skills by building positive relationships with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.

Warehouse Stockist

HOSPITAL UNIMED
06.2021 - 11.2021
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Provided exceptional customer service when addressing inquiries from internal departments or external partners regarding inventory availability or shipment status.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Managed warehouse operations and verified proper shipment procedures.

Pharmacy Assistant at the Surgical Center

HOSPITAL UNIMED
12.2020 - 06.2021
  • Worked effectively in fast-paced environments.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Verified patient information to correctly dispense medications.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.

Young Apprentice

CAVESE SCANIA
12.2019 - 04.2021
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Picked and packed order items.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Young Apprentice

FARMÁCIA PREÇO POPULAR
04.2018 - 07.2019
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Increased efficiency by organizing medication stock regularly and implementing an effective inventory system.

Education

Fundamentals of Graphic Design -

Fundação Bradesco
01.2023

Fundamentals of IT: Hardware and Software -

Fundação Bradesco
01.2023

High School Diploma -

Escola Jovem
01.2020

Sales Course -

Senac

Skills

  • Microsoft Office
  • Highly Productive
  • Organization
  • Teamwork
  • Adaptability
  • Customer Service

Languages

English
Professional Working
Portuguese
Native or Bilingual

Timeline

Customer Support

TRIER SISTEMAS
12.2021 - 11.2023

Warehouse Stockist

HOSPITAL UNIMED
06.2021 - 11.2021

Pharmacy Assistant at the Surgical Center

HOSPITAL UNIMED
12.2020 - 06.2021

Young Apprentice

CAVESE SCANIA
12.2019 - 04.2021

Young Apprentice

FARMÁCIA PREÇO POPULAR
04.2018 - 07.2019

Fundamentals of Graphic Design -

Fundação Bradesco

Fundamentals of IT: Hardware and Software -

Fundação Bradesco

High School Diploma -

Escola Jovem

Sales Course -

Senac

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Lucas Machado Paz