Simon Fraser University
Bachelor of Fine Arts from Music
09.2021 - Current
Hi, I’m
Lucas Koop
North Vancouver,BC
Summary
Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Excellent attention to detail and organizational skills through experience organizing and tracking inventory
Clear communication and exceptional customer service skillsAdaptable to new software; proficient in Adobe Premiere Pro, Ableton, Logic Pro, Final Cut Pro, Photoshop, Adobe Creative Cloud
Timeline
Warehouse Associate
Supra Distribution
07.2020 - 09.2022
Customer Service Representative, Rentals
Mt Seymour Resort
01.2018 - 01.2020
Seycove Secondary
High School Diploma
09.2016 - 07.2021
Work History
Supra DistributionNorth Vancouver, BC
Warehouse Associate
07.2020 - 09.2022
Job overview
- Efficiently performed various warehouse duties, including picking, packing, and shipping orders, ensuring accuracy and timeliness
- Maintained inventory control by conducting regular cycle counts and reconciling discrepancies to optimize stock levels
- Collaborated with team members to organize and maintain a clean, orderly, and safe work environment
- Assisted in receiving and inspecting incoming shipments, and verifying the accuracy and quality of products
- Assisted in training new employees on warehouse procedures and best practices.
Mt Seymour ResortNorth Vancouver, BC
Customer Service Representative, Rentals
01.2018 - 01.2020
Job overview
- Provided exceptional customer service by assisting guests with equipment fittings, adjustments, and recommendations
- Maintained an organized and efficient rental inventory, ensuring equipment availability and accurate tracking of rental transactions
- Conducted regular inspections and maintenance of rental equipment to ensure safety standards were met
- Assisted in the setup and dismantling of rental displays and storage areas, ensuring a clean and organized environment
- Effectively communicated mountain rules, safety guidelines, and rental policies to guests, promoting a safe and enjoyable experience on the slopes
- Utilized strong product knowledge to provide detailed information about gear features, performance, and compatibility
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor
Education
Simon Fraser University
Bachelor of Fine Arts from Music
09.2021 - Current
University Overview
- Studies in the creative and technical aspects of music and sound production
- Performed at the School of Contemporary Art Music and Sound Festival
- Volunteer Videographer, 2023 Music and Sound Festival, SFU School of Contemporary Art
Seycove Secondary
High School Diploma
09.2016 - 07.2021
University Overview
- Performance Learning Program grades 8-12; Recognized by Apple as a distinguished school for continuous innovation in learning, teaching, and the school environment
- 5 years of Concert Band, Jazz Band, and Advanced Jazz Group
- Virtuoso Award and Scholarship, 2021
- Outstanding Jazz Instrumentalist, 2019