Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lucas Jimenez

Hawthorne

Summary

Dynamic barista with exceptional customer service skills honed at Starbucks, adept at creating a welcoming atmosphere and resolving customer issues efficiently. Recognized for maintaining cleanliness and attention to detail while managing time effectively during peak hours. A collaborative team player committed to fostering a positive environment and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Barista

Aromark
02.2024 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Barista

Starbucks, Barista
08.2023 - 11.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

High School Diploma -

Patricia Dreizler High School
Redondo Beach, CA
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • POS system operation
  • Calm demeanor

Accomplishments

  • Won the "Guest Whisper" award at Aromark for "Always knowing how to best talk to our clients or guests and deliver the ultimate experience"

Timeline

Barista

Aromark
02.2024 - 05.2024

Barista

Starbucks, Barista
08.2023 - 11.2023

High School Diploma -

Patricia Dreizler High School

Similar Profiles

CREATE PROFILE
Lucas Jimenez