Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lucas Jiang

Calgary,AB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills, eager to secure an entry-level HR or Business Administration position. Ready to help the team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Volunteer HR Assistant

Canadian Red Cross
05.2022 - Current
  • Successfully onboarded and selected candidates for various positions, resulting in 20% reduction in turnover rates.
  • Managed and entered applicant information into Smartsheet accurately and efficiently, processing average of 50 applicants weekly.
  • Utilized Taleo Business Premium Edition to its full capacity, resulting in 30% increase in hiring efficiency.
  • Conducted screening interviews for hourly and salaried positions, averaging 10 per week, resulting in 40% increase in successful hires.
  • Built strong talent pipeline by vetting 100+ candidates per week and eliminating unqualified candidates, resulting in 50% increase in qualified candidates for consideration.
  • Reviewed and edited job descriptions, posting properly formatted job requisitions in both English and French, resulting in 25% increase in applicant pool diversity and 15% increase in qualified candidates.

Undergraduate Student Researcher

PragmaClin Research Inc.
10.2022 - 12.2022
  • Conducted thorough research on medical billing codes required for service expansion in the United States, establishing 50 new billing codes.
  • Analyzed current medical billing processes and identified areas for improvement, resulting in 10% reduction in billing errors.
  • Collaborated with cross-functional teams to streamline medical billing processes, resulting in 5% increase in efficiency.

Business Admin Assistant

3F Waste Recovery
05.2022 - 06.2022
  • Collaborated with senior staff to evaluate existing practices and provided key insights and recommendations for policy improvements, resulting in a 3% increase in customer satisfaction rates.
  • Assisted in developing project proposals and grants, acquiring over $10,000 in funding for a new program.
  • Contributed to developing strategies for achieving organizational goals, leveraging research and best practices to recommend innovative solutions, resulting in over 10% increase in revenue and market share.

Marketing Assistant

HYKE Technologies Inc.
02.2022 - 04.2022
  • Contributed to a project using ClickUp to plan, organize, and collaborate effectively, using strict attention to detail and a sense of urgency to complete tasks accurately, within the deadline, and 25% faster than cohorts
  • Leveraged ingenuity, marketing proficiency, and quantitative/qualitative analysis to develop creative, cost-efficient user acquisition strategies, resulting in a 12% increase in generating new responses within 2 weeks
  • Synthesized market research and consumer behaviour trends to create high-yielding marketing campaigns, designing surveys to collect pertinent data for subsequent analysis and strategic planning
  • Innovated marketing ideas, project timelines and budgets, and feasible implementation plans to acquire businesses

HR & Administration Team Leader

Walmart Canada
08.2015 - 04.2021
  • Coordinated open-door concerns and informed associates on policies, practices, and programs, as well as benefits and pay, resulting in a 8% increase in associate engagement and satisfaction.
  • Co-facilitated onboarding and orientations and organized grass-roots meetings and employee satisfaction survey activities, resulting in a 4% increase in retention rates and a 40% increase in overall satisfaction.
  • Organized recruitment planning for key seasons with the management team by monitoring headcount guidelines and communicating all benefits re-enrollment activities, resulting in a 60% increase in timely and successful recruitment.
  • Requested Record of Employment (ROE) for associates on leave of absence and when the loss of earnings begins, resulting in a 100% compliance rate with all legal and regulatory requirements.
  • Reviewed and monitored all attendance exception reports to identify and provide management with information regarding associates not taking lunches, punching in late/leaving early, experiencing regular punching errors, or working long shifts for management follow-up, resulting in a 50% decrease in absenteeism and a 30% decrease in time theft.
  • Printed approved weekly schedules and ensured were posted, resulting in a 100% compliance rate with all scheduling policies and procedures.

Education

BBA - Business Administration

Memorial University of Newfoundland
St. John's, NL
05.2024

Skills

  • Employee Recruitment
  • Clerical Support
  • HR Policies
  • Employee Relations
  • Human Resource Information System (HRIS)
  • Applicant Tracking Systems
  • Business Communications
  • Customer Service
  • Leadership
  • Business Administration
  • Regulatory Compliance
  • Continuous Improvement Process

Accomplishments

  • Languages: English, Intermediate French, Mandarin, Intermediate Cantonese
  • STRATX Marketing Simulation results: market share 33.8%, share price index 116%, revenues grew 50%, gross profit and EBT increased by $5 million

Certification

  • Bloomberg Market Concepts
  • Microsoft Marketing With Purpose
  • Harvard Corporate Training - Leadership

Timeline

Undergraduate Student Researcher

PragmaClin Research Inc.
10.2022 - 12.2022

Volunteer HR Assistant

Canadian Red Cross
05.2022 - Current

Business Admin Assistant

3F Waste Recovery
05.2022 - 06.2022

Marketing Assistant

HYKE Technologies Inc.
02.2022 - 04.2022

HR & Administration Team Leader

Walmart Canada
08.2015 - 04.2021

BBA - Business Administration

Memorial University of Newfoundland

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Lucas Jiang