Lucas Harries
Beiseker,AB
Overview
19
19
years of professional experience
Work History
Regional Outside Sales Representative
Sawback Brewing Co.
Red Deer, AB
08.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Regional Outside Sales Representative
Bad Tattoo Brewing Co.
Penticton, BC
01.2022 - 12.2022
- Built strong customer relationships through regular communication, follow-up, and exceptional service.
- Provided valuable feedback to marketing team regarding campaign effectiveness, contributing to improved messaging strategy.
- Increased sales revenue by identifying and pursuing new business opportunities within assigned territory.
Server/Managing Bartender
Bad Tattoo Brewing Co.
Penticton, BC
07.2015 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Brewery Sales Manager
Bad Tattoo Brewing Co.
Penticton, BC
01.2019 - 12.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Lead Technician
Fluent Home
Edmonton
05.2011 - 10.2016
- Installed, repaired, upgraded and inspected Home Security, Automation and Surveillance systems
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair, and reporting duties.
Front of House Employee
The Keg Steakhouse And Bar
Edmonton, AB
12.2009 - 04.2015
- Expeditor, Sever and Bartender
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Lifeguard/Swim Instructor
YMCA
Edmonton, AB
10.2005 - 04.2010
- Lifeguard, Swim Instructor, Lifesaving Instructor, Aquatic Team Leader, Day Camp Counsellor
Education
Bachelor of Science - Pharmacology (Incomplete)
University of Alberta
Edmonton, ABHigh School Diploma -
Harry Ainlay School
Edmonton, AB06.2007
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Quality Control
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Regional Outside Sales Representative
Sawback Brewing Co.
08.2023 - Current
Regional Outside Sales Representative
Bad Tattoo Brewing Co.
01.2022 - 12.2022
Brewery Sales Manager
Bad Tattoo Brewing Co.
01.2019 - 12.2021
Server/Managing Bartender
Bad Tattoo Brewing Co.
07.2015 - 12.2022
Lead Technician
Fluent Home
05.2011 - 10.2016
Front of House Employee
The Keg Steakhouse And Bar
12.2009 - 04.2015
Lifeguard/Swim Instructor
YMCA
10.2005 - 04.2010
Bachelor of Science - Pharmacology (Incomplete)
University of Alberta
High School Diploma -
Harry Ainlay School