Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucas Harries

Beiseker,AB

Overview

19
19
years of professional experience

Work History

Regional Outside Sales Representative

Sawback Brewing Co.
08.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Regional Outside Sales Representative

Bad Tattoo Brewing Co.
01.2022 - 12.2022
  • Built strong customer relationships through regular communication, follow-up, and exceptional service.
  • Provided valuable feedback to marketing team regarding campaign effectiveness, contributing to improved messaging strategy.
  • Increased sales revenue by identifying and pursuing new business opportunities within assigned territory.

Server/Managing Bartender

Bad Tattoo Brewing Co.
07.2015 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Brewery Sales Manager

Bad Tattoo Brewing Co.
01.2019 - 12.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Led successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Lead Technician

Fluent Home
05.2011 - 10.2016
  • Installed, repaired, upgraded and inspected Home Security, Automation and Surveillance systems
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Mentored junior technicians in maintenance, repair, and reporting duties.


Front of House Employee

The Keg Steakhouse And Bar
12.2009 - 04.2015
  • Expeditor, Sever and Bartender
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Lifeguard/Swim Instructor

YMCA
10.2005 - 04.2010
  • Lifeguard, Swim Instructor, Lifesaving Instructor, Aquatic Team Leader, Day Camp Counsellor

Education

Bachelor of Science - Pharmacology (Incomplete)

University of Alberta
Edmonton, AB

High School Diploma -

Harry Ainlay School
Edmonton, AB
06.2007

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Troubleshooting
  • Installation and Repair
  • Quality Control

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Regional Outside Sales Representative

Sawback Brewing Co.
08.2023 - Current

Regional Outside Sales Representative

Bad Tattoo Brewing Co.
01.2022 - 12.2022

Brewery Sales Manager

Bad Tattoo Brewing Co.
01.2019 - 12.2021

Server/Managing Bartender

Bad Tattoo Brewing Co.
07.2015 - 12.2022

Lead Technician

Fluent Home
05.2011 - 10.2016

Front of House Employee

The Keg Steakhouse And Bar
12.2009 - 04.2015

Lifeguard/Swim Instructor

YMCA
10.2005 - 04.2010

Bachelor of Science - Pharmacology (Incomplete)

University of Alberta

High School Diploma -

Harry Ainlay School

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Lucas Harries