Lucas Furnival
Ottawa,ON
Summary
I am a highly motivated and hard working individual who is competent in working and communicating with clients and co-workers in a professional and productive manner.
Overview
4
4
years of professional experience
Work History
Door to Door Donations
Envision Fundraising
04.2023 - 09.2023
- Achieved high levels of trust by maintaining professionalism at all times during interactions with potential donor's.
- Maintained knowledge of various charities and news around the world.
- Implemented creative approaches when facing objections, ultimately overcoming barriers to secure successful transactions consistently.
Construction
Access Mast Climbers
01.2023 - 04.2023
- Carrying heavy beams and other equipment for order.
- installing beams and counterweights on roof.
- building stage swing on ground.
- following safety protocols.
- yard work and organization.
Customer Service Representative
Tim Hortons
09.2021 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Cashier, Preparing Orders
Booster Juice
01.2020 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Architectural Technician Diploma - Architectural Technician
Algonquin College
Ottawa, ON04.2025
Skills
- Goal-Oriented
- Objection handling
- Sales Planning
- Building rapport
Languages
English
Native or Bilingual
Singer, songwriter, guitarist.
I have been playing guitar for around 5 years and still to this day enjoy learning and creating new music.
Timeline
Door to Door Donations
Envision Fundraising
04.2023 - 09.2023
Construction
Access Mast Climbers
01.2023 - 04.2023
Customer Service Representative
Tim Hortons
09.2021 - 01.2023
Customer Service Cashier, Preparing Orders
Booster Juice
01.2020 - 09.2021
Architectural Technician Diploma - Architectural Technician
Algonquin College
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