Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Dandonneau

Montréal,CA-0-QC

Summary

Driven bartender and school counselor with a proven track record at Arthur's Nosh Bar PVM and Cathcart, excelling in customer service and liquor knowledge. Enhanced beverage sales through signature cocktails and streamlined inventory management, boosting profits. Demonstrated exceptional multitasking and interpersonal skills, fostering positive relationships and ensuring operational excellence. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Bartender

Arthur's Nosh Bar PVM
11.2022 - Current
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Bartender

Cathcart
07.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

School Counselor

École Notre-Dame-de-Grâce
01.2021 - 06.2021
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Maintained positive relationships with students, faculty, alumni, and administration.

Education

High School Diploma -

Collège De Montréal
Montréal, QC
06.2021

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Outgoing Personality
  • Customer service expertise
  • Responsible Alcohol Service
  • Team player attitude
  • Handling Difficult Customers
  • Hospitality service expertise

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

Bartender

Arthur's Nosh Bar PVM
11.2022 - Current

Bartender

Cathcart
07.2022 - Current

School Counselor

École Notre-Dame-de-Grâce
01.2021 - 06.2021

High School Diploma -

Collège De Montréal
Lucas Dandonneau