Lucas Brown
San Carlos,CA
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Snap-on
03.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Ice Cream Server
Baskin Robins
01.2025 - 02.2025
- Notified supervisor and peers of low product inventory and customer complaints.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Crew Member
Sky Zone Trampoline Park
05.2023 - 01.2024
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Food Server
Eats Meets West Bowls
01.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Carlmont Highschool
Belmont, CA05-2025
Skills
- Shipping and receiving
- Time management
- Verbal and written communication
- Packaging and labeling
- Guest service
- Menu memorization
- Food sales and promotion
- Safety management
- Scheduling coordination
- Behavior management
Timeline
Warehouse Worker
Snap-on
03.2025 - Current
Ice Cream Server
Baskin Robins
01.2025 - 02.2025
Crew Member
Sky Zone Trampoline Park
05.2023 - 01.2024
Food Server
Eats Meets West Bowls
01.2022 - 09.2022
High School Diploma -
Carlmont Highschool
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