Lucas Boppre
Calgary,Alberta
Summary
Hospitality professional, skilled in delivering superior guest experiences and maintaining high operational standards. Known for reliability and adaptability, able to thrive in dynamic environments while ensuring guest satisfaction. Exhibits strong teamwork and multitasking skills, with keen eye for detail and proactive approach to problem resolution.
Overview
10
10
years of professional experience
Work History
Suite Server
Calgary Sports and Entertainment Coorporation
11.2016 - Current
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Resolved guest issues promptly, maintaining professionalism and poise in challenging situations.
- Efficiently managed multiple tasks, ensuring prompt order delivery and accurate billing.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Food and Beverage Lead Supervisor
Country Hills Golf Club
04.2015 - Current
- Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
- Contributed to a positive work environment by actively participating in team meetings and sharing best practices with colleagues.
- Demonstrated service culture that prioritized guest service experience and modeled, trained and coached expectations to deliver service standard.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coordinated with kitchen staff to ensure timely delivery of food items alongside beverage orders when required.
Education
Diploma - Personal Fitness Trainer
Mount Royal University
Calgary, AB06-2026
Skills
- Incident management
- Problem-solving
- Multi-tasking skills
- Guest service
- Food safety
- Teamwork and collaboration
- Customer service
- Team player
- Attention to detail
Timeline
Suite Server
Calgary Sports and Entertainment Coorporation
11.2016 - Current
Food and Beverage Lead Supervisor
Country Hills Golf Club
04.2015 - Current
Diploma - Personal Fitness Trainer
Mount Royal University
Similar Profiles
KIRAN KADAMKIRAN KADAM
General Manager at The Club and Dutton’s, Lounge, Calgary Sports and Entertainment CorporationGeneral Manager at The Club and Dutton’s, Lounge, Calgary Sports and Entertainment Corporation
Noah HuotNoah Huot
Concessions Manager at Calgary Sports & EntertainmentConcessions Manager at Calgary Sports & Entertainment
Tysen SturgeonTysen Sturgeon
Premium Server at Calgary Sports & Entertainment CorporationPremium Server at Calgary Sports & Entertainment Corporation
Marco MatillaMarco Matilla
Drive-Thru Cashier at Popeyes® Louisana KitchenDrive-Thru Cashier at Popeyes® Louisana Kitchen
Yannik AbajianYannik Abajian
Line Cook at A&WLine Cook at A&W