Lucas Boppre
Calgary,Alberta
Summary
Hospitality professional, skilled in delivering superior guest experiences and maintaining high operational standards. Known for reliability and adaptability, able to thrive in dynamic environments while ensuring guest satisfaction. Exhibits strong teamwork and multitasking skills, with keen eye for detail and proactive approach to problem resolution.
Overview
10
10
years of professional experience
Work History
Suite Server
Calgary Sports and Entertainment Coorporation
11.2016 - Current
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Resolved guest issues promptly, maintaining professionalism and poise in challenging situations.
- Efficiently managed multiple tasks, ensuring prompt order delivery and accurate billing.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Food and Beverage Lead Supervisor
Country Hills Golf Club
04.2015 - Current
- Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
- Contributed to a positive work environment by actively participating in team meetings and sharing best practices with colleagues.
- Demonstrated service culture that prioritized guest service experience and modeled, trained and coached expectations to deliver service standard.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Coordinated with kitchen staff to ensure timely delivery of food items alongside beverage orders when required.
Education
Diploma - Personal Fitness Trainer
Mount Royal University
Calgary, AB06-2026
Skills
- Incident management
- Problem-solving
- Multi-tasking skills
- Guest service
- Food safety
- Teamwork and collaboration
- Customer service
- Team player
- Attention to detail
Timeline
Suite Server
Calgary Sports and Entertainment Coorporation
11.2016 - Current
Food and Beverage Lead Supervisor
Country Hills Golf Club
04.2015 - Current
Diploma - Personal Fitness Trainer
Mount Royal University
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