Lucas Blades
Lethbridge,AB
Summary
Trustworthy individual with multiple years of experience cleaning standard office buildings. Deep cleaning and organization skills. Able to complete tasks such as mopping and sweeping and cleaning bathrooms within required timeframes. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Hot Topic
06.2023 - Current
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
Janitorial Worker
CMHA
01.2014 - 03.2024
- Inspected facility and grounds and picked up trash or other debris impacting appearance.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Swept hard surface floors using broom or push broom dust mop.
- Hand-cleaned telephones, door knobs and remote controls.
- Dusted surfaces, ledges, fixtures and furniture.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
Education
High School Diploma -
Winston Churchill High School
Lethbridge, AB06.2024
No Degree -
Wilson Middle School
Lethbridge, AB06.2020
No Degree -
Galbraith Elementary
Lethbridge, AB06.2017
Skills
- Bathroom Servicing
- Trash Collection
- Sweeping and Mopping Surfaces
- Dust Removal
- Cleaning Supplies Management
- Stock replenishment
- Display building
- Customer Service
- Cleaning and Sanitizing
- Vacuuming Floors
- Money Handling
- Friendly and Helpful
- Positive Customer Engagement
- Professionalism
- Basic Mathematics
- Problem-solving abilities
- Reliability and punctuality
- Merchandise Display
- Customer Engagement
- Product Merchandising
Accomplishments
- Awarded “Employee of the Month november , december and employee of the district in november 2023 in.
- Achieved more foot traffic through effectively helping with promotional stories.
references
Wesley Chenery
403 795 9371
wesley@cmhalethbridge.ca
Jamel Sayyad
403-318-0734
jamelsayyad1@gmail.com
Timeline
Sales Associate
Hot Topic
06.2023 - Current
Janitorial Worker
CMHA
01.2014 - 03.2024
High School Diploma -
Winston Churchill High School
No Degree -
Wilson Middle School
No Degree -
Galbraith Elementary
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