Lucas Bentivoglio
Ottawa,Ontario
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Sheet Metal Worker
External Heating and Cooling Inc
Ottawa
06.2025 - Current
- Description: Installer of air conditioning and heating systems in newly constructed homes
- Consistently arrived on time and executed tasks according to detailed instructions.
- Showing up on time and doing the job properly by following written instructions.
- Adjusted schedules to meet customer needs, ensuring timely service delivery.
- You must be approachable when you show up at a customer's residence to fix their HVAC system.
- Maintaining a friendly demeanor will help keep customers happy and satisfied as an HVAC technician
- Explained HVAC issues to customers and coworkers patiently, ensuring clear understanding and effective communication.
Sheet Metal Worker
TL mechanical ( Local 47 Union )
Ottawa, ON
01.2023 - 05.2024
- Completed third year apprenticeship as sheet metal worker
- Installed sheet metal in residential condos and commercial buildings
- Worked 36 hours weekly to support project completion
Sheet Metal Worker
Murray's heating & cooling inc ( None union )
Ottawa, ON
01.2023 - 12.2023
- Description: installing sheet metal on residential and commercial sites
- Collaborated with homeowners and staff to address project needs.
- Assisted employees and customers to resolve inquiries and issues.
- Completed 40 hours of work weekly to ensure project continuity.
Sales advisor
Sport Chek
Ottawa, ON
01.2021 - 12.2022
- Description: Assisted customers with various needs.
- Demonstrated strong customer service skills by addressing inquiries and resolving issues.
- Provide information and other services
- Delivered product information and support services to facilitate informed purchasing decisions.
- Deal with complaints in a patient and helpful manner
- Resolved customer complaints with patience and empathy to maintain satisfaction.
- Collaborated with team members to address challenges and improve workflow.
- Teamwork:
- The ability to work well with others and communicate through any issues.
- The ability to use initiatives
Installer
Cabinetry
Ottawa
01.2019 - 01.2020
- Description: Installed cabinets in houses
- Precision and Attention to Detail.
- Precision and detail are required in order to make a quality piece and ensure that the cabinets are properly installed
- Dedicated to quality work
- It is extremely important to understand and have experience using carpentry tools effectively, how to use them safely and when they are the most useful.
- Utilized carpentry tools effectively
- I am always committed to producing excellent work that requires dedication, and a high level of work ethic.
- Managed time to meet deadlines
- Time management is a tool that I use to ensure that the jobs that I have are finished in a timely manner.
Painter
Painter Inc
Ottawa
01.2018 - 12.2018
- Description: Restore walls by patching dents and painting them
- Arrived on time and maintained a courteous demeanor with clients.
- Maintained respect for client preferences to ensure a positive painting experience.
- Actively listened to clients to fully understand their needs.
- Listened attentively to client needs, ensuring complete satisfaction with the final results.
Cleaner
Jani King
Ottawa
01.2017 - 01.2018
- Description: Cleaned offices by vacuuming, sweeping, mopping, dusting, and cleaning toilets, windows, and mirrors.
- Attention to detail.
- Applied extreme attention to detail to enhance effectiveness in tasks.
- Thoroughly at completing tasks
Junior Life Guard
Alda Burt Park
Ottawa
06.2016 - 08.2016
- Description: Assisted lifeguards in daily operations to ensure safety and proper pool management. Performed opening and closing of the pool. Cleaned the pool. Organized and facilitated engaging activities for children, promoting a fun and safe environment.
- Developed strong interpersonal skills through daily interactions with pool patrons
- Demonstrated effective people skills while supervising pool guests, ensuring safety and compliance with rules.
- Demonstrated leadership by coordinating activities and supervising children at the pool
- Awareness of health and safety procedures
- Took initiative to identify and resolve issues promptly during pool operations
- Communicated effectively with patrons and co-workers to foster a positive environment
- Alertness and a sense of responsibility.
- The ability to remain calm and act appropriately in an emergency
Landscaper
J&R Landscaping
Ottawa
01.2016 - 06.2016
- Served multiple homeowners by cutting grass and maintaining yards for aesthetic appeal and customer satisfaction
- Good Communication.
- Communicate with customers to meet their expectations and provide proper services
Education
Hillcrest High School
Ottawa, ONSkills
- HVAC installation
- Sheet metal fabrication
- Ductwork layout
- Customer service compliance
- Able to work independently or with a team
- Maintain composure under pressure
- Effective communication
AWARDS
Best Sportsmanship-2016, Award for Kindness- 2015, Junior Life Guard Certificate, Leadership Award - Christie Lake Camps, WHMIS
Timeline
Sheet Metal Worker
External Heating and Cooling Inc
06.2025 - Current
Sheet Metal Worker
TL mechanical ( Local 47 Union )
01.2023 - 05.2024
Sheet Metal Worker
Murray's heating & cooling inc ( None union )
01.2023 - 12.2023
Sales advisor
Sport Chek
01.2021 - 12.2022
Installer
Cabinetry
01.2019 - 01.2020
Painter
Painter Inc
01.2018 - 12.2018
Cleaner
Jani King
01.2017 - 01.2018
Junior Life Guard
Alda Burt Park
06.2016 - 08.2016
Landscaper
J&R Landscaping
01.2016 - 06.2016
Hillcrest High School