Lucas Beauvais
Longueuil,QC
Summary
Dedicated and results-driven team player with extensive experience overseeing operations in both individual and multi-unit facilities. Proven ability to develop and implement successful strategies that drive profitability, efficiency, and customer satisfaction. Highly adaptable with a strong work ethic and exceptional interpersonal skills. Known for excelling in fast-paced, high-pressure environments and mastering new skills quickly. Adept at working independently or collaboratively while building strong relationships across all levels of an organization. Brings a dynamic and reliable presence with outstanding customer service, financial acumen, and communication skills.
Overview
7
7
years of professional experience
Work History
Banking Advisor
National Bank
Longueuil, Quebec
03.2024 - Current
- Assisted clients with account inquiries and banking services.
- Educated customers on financial products and services available.
- Processed loan applications and gathered necessary documentation.
- Collaborated with team members to resolve customer issues efficiently.
- Maintained accurate records of client interactions and transactions.
- Conducted risk assessments to ensure compliance with banking regulations.
- Facilitated training sessions for new staff on banking procedures and systems.
- Built relationships with customers by providing excellent customer service.
- Provided comprehensive advice on a range of banking products including loans, mortgages, savings accounts, investments and insurance.
Restaurant Server
Ferreira Café
Montreal, Quebec
05.2022 - 03.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to ensure efficient service flow.
- Handled guest inquiries and resolved issues promptly and professionally.
- Managed multiple tasks simultaneously while providing excellent customer service.
Restaurant Server
Dur à cuire
Longueuil, Quebec
01.2021 - 02.2022
- Assisted guests with menu selections and dietary preferences.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Provided exceptional service to high volume of daily customers.
Soccer Coach
Collège-Français
Longueuil, Quebec
09.2018 - 06.2019
- Developed training sessions to enhance players' technical skills and game understanding.
- Instructed players on game strategies and positional responsibilities during practices.
- Evaluated player performance and provided constructive feedback for improvement.
- Fostered teamwork and sportsmanship among players through collaborative activities.
- Monitored player attendance and maintained participation records for the season.
- Organized team meetings to discuss goals, strategies, and player development plans.
Education
High School Diploma -
Collège-Français
Longueuil, QC06-2019
BBA - Finance
Concordia University
Montreal, QCDEC - Administration
Champlain College
Skills
- Financial advising
- Loan processing
- Risk assessment
- Customer education
- Compliance management
- Relationship management
- Customer retention
- Training facilitation
- Documentation accuracy
- Problem solving
- Conflict resolution
- Effective communication
- Banking software proficiency
- Sales expertise
Affiliations
- Semi-professional soccer player
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Banking Advisor
National Bank
03.2024 - Current
Restaurant Server
Ferreira Café
05.2022 - 03.2024
Restaurant Server
Dur à cuire
01.2021 - 02.2022
Soccer Coach
Collège-Français
09.2018 - 06.2019
High School Diploma -
Collège-Français
BBA - Finance
Concordia University
DEC - Administration
Champlain College
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