Summary
Overview
Work History
Education
Skills
UNDERGRADUATE ORGANIZATIONS
Timeline
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Luca Smith

Luca Smith

Los Angeles

Summary

Recent UCLA graduate with a B.S. in Cognitive Science and diverse experience in sales, customer service, and management. Proven communication skills and ability to collaborate effectively in team environments. Demonstrated leadership qualities while remaining open to feedback and continuous learning. Aspiring mental health professional aiming for a Master’s degree and eventual PhD.

Overview

1
1
year of professional experience

Work History

Sales Strategist

Babash Rug Services
09.2024 - 06.2025
  • Leveraged demographic research and disaster impact data (including LA wildfire zones) to identify high-potential client leads, driving targeted outreach for Southern California’s top-rated rug cleaning service.
  • Conducted strategic sales calls and personalized email campaigns, contributing to the company’s reputation of over 500 five-star reviews and consistent market leadership.
  • Assisted in developing employee training modules to streamline sales processes and enhance team effectiveness for a family-owned, high-growth service business.

FITWELL Consultant

UCLA Recreation
01.2024 - 06.2025
  • Provided friendly, high-quality customer service in a busy fitness environment, assisting members with inquiries, and ensuring a positive experience.
  • Resolved conflicts and concerns professionally, strengthening problem-solving abilities, and ensuring a welcoming environment.
  • Managed front desk operations, including scheduling, check-ins, and handling membership inquiries, demonstrating strong organizational and multitasking skills.

Education

Bachelor of Science - Cognitive Science

University of California-Los Angeles
Los Angeles, California
06.2025

Skills

  • Leadership
  • Problem Solving
  • Communication
  • Multitasking
  • Customer Service
  • Team Management
  • Coachability
  • Fluent in Italian

UNDERGRADUATE ORGANIZATIONS

  • Mentorship at UCLA
  • Wazo Connect | Peer Mental Health Counseling
  • Lambda Chi Alpha Fraternity: President
  • UCLA Inter Fraternity Council: VP of Risk Management, Internal Vice President
  • UCLA Men's Club Soccer

Timeline

Sales Strategist

Babash Rug Services
09.2024 - 06.2025

FITWELL Consultant

UCLA Recreation
01.2024 - 06.2025

Bachelor of Science - Cognitive Science

University of California-Los Angeles

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Luca Smith