Luca Porter
Victoria
Summary
Currently a Sales Associate at Sport Chek with strong customer service and problem-solving skills. Experienced in managing high-pressure situations, ensuring customer satisfaction, and promoting teamwork. A tech lover looking to work within the field to gain knowledge and experience.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sport Chek
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Referee
Victoria Minor Hockey Assiciasion
09.2017 - Current
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
Education
Bachelor of Science - Computer Science
University of Victoria
Victoria05-2027
High School Diploma -
Claremont Secondary School
Victoria06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Video Editing
- Reliable and punctual
- Basic Graphic Design
- Experience in Java, Python and C
Languages
English
Interests
- Hockey
- Video Games
- Team Sports
- Digital Art and Animation
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Timeline
Sales Associate
Sport Chek
05.2023 - Current
Referee
Victoria Minor Hockey Assiciasion
09.2017 - Current
Bachelor of Science - Computer Science
University of Victoria
High School Diploma -
Claremont Secondary School
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