Luca Massaro
Alliston
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Thrives as a solid team player, maintaining an outgoing and positive demeanor. Proven skills in establishing rapport with clients to contribute to company success and ensure customer satisfaction. Specializes in quality, speed, and process optimization, driven to deliver exceptional results. Articulate and energetic approach, passionate about developing relationships, cultivating partnerships, and growing businesses.
Overview
4
4
years of professional experience
Work History
Data Entry Specialist
Ontario sleep care
08.2023 - 12.2023
- Involved in updating business sheets, categorizing charts and client info together
- Used my knowledge to create a more in depth client portfolio and client info list
Laborer
Canadian Tire
05.2021 - 01.2022
- Customer Service experience
- Organizing boxes
Laborer
04.2020 - 08.2020
- Working landscaping on and off during the summers
- Cutting grass, trimming, bush clean up
- Interlocking and concrete leveling
Education
Some College - Business
Iowa Lakes Community College
Estherville, IA05.2023
High school diploma or GED -
Sacred Heart Catholic High School
Newmarket, ON06.2021
Skills
- Data Entry
- Microsoft Excel
- Business management
- Business development
- B2B sales
- Strategic planning
- Supervising experience
- Accuracy and attention to detail
- Spreadsheet management
- Data collection
- Data processing
- Document scanning
- Fast typing speed
- Identifying errors
- Word processing
- Database management
- Deadline oriented approach
- Excel expertise
- Spreadsheet proficiency
- Process improvement mindset
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Information
Attended Iowa Lakes Community College as a student athlete. Received baseball scholarship as well as bursaries to attend there.
Languages
English
Italian
Elementary
Timeline
Data Entry Specialist
Ontario sleep care
08.2023 - 12.2023
Laborer
Canadian Tire
05.2021 - 01.2022
Laborer
04.2020 - 08.2020
Some College - Business
Iowa Lakes Community College
High school diploma or GED -
Sacred Heart Catholic High School
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