Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

Luca Grisotto

Burnaby,BC

Summary

Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Service Technician

EM Bakery Equipment Ltd.
04.2018 - 08.2025
  • Assisted in diagnosing and troubleshooting equipment malfunctions.
  • Learned and utilized diagnostic tools for efficient repair processes.
  • Maintained accurate records of service requests and completed work orders.
  • Supported senior technicians with routine maintenance tasks on various systems.
  • Followed safety protocols to ensure a secure working environment.
  • Conducted routine maintenance on machinery, enhancing reliability and reducing downtime for clients.
  • Trained junior technicians on equipment operation protocols and best practices for efficient service delivery.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Professional Carpet Cleaner

Point Three Carpet Maintenance Ltd.
10.2016 - 04.2018
  • Operated advanced carpet cleaning machinery for optimal surface care and maintenance.
  • Evaluated carpet conditions to determine appropriate cleaning methods and solutions.
  • Trained junior staff on effective cleaning techniques and equipment usage.
  • Developed customized cleaning plans based on client specifications and carpet types.
  • Managed inventory of cleaning supplies, maintaining adequate stock levels for operations.

Police Officer

Italian State Police
04.2003 - 10.2016
  • Enforced traffic laws, ensuring public safety and compliance with regulations.
  • Conducted investigations on criminal activities, gathering evidence and interviewing witnesses.
  • Collaborated with community members to develop crime prevention strategies and enhance public relations.
  • Responded to emergency calls, providing immediate assistance and coordinating with emergency services.
  • Prepared detailed reports on incidents, maintaining accurate records for legal proceedings.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Apprehended offenders and conducted interviews and interrogations.
  • Conducted searches of individuals, vehicles and premises.
  • Provided testimony in court proceedings.

Education

Bridge Watch Rating - Maritime Studies

British Columbia Institute of Technology, Burnaby
12-2025

High School Diploma -

Istituto Tecnico Nautico San Giorgio, Italy
07-2001

Skills

  • Proactive safety awareness
  • Maintaining equipment
  • Safety practices
  • Flexibility in changing environments
  • First aid training
  • Emergency response readiness
  • Integrity and honesty
  • Relationship building and management
  • Class 4 Driver License

Languages

English
Full Professional
Italian
Native or Bilingual

Certification

-Marine Basic First Aid (MBFA)

-Workplace Hazardous Material Information System (WHMIS)

-Industry Canada Radio Operator Certificate-Maritime Commercial (ROC-MC)

-STCW Basic Safety (MED1510)

-STCW Proficiency in Survival Craft (MED1810)

Timeline

Service Technician - EM Bakery Equipment Ltd.
04.2018 - 08.2025
Professional Carpet Cleaner - Point Three Carpet Maintenance Ltd.
10.2016 - 04.2018
Police Officer - Italian State Police
04.2003 - 10.2016
British Columbia Institute of Technology - Bridge Watch Rating, Maritime Studies
Istituto Tecnico Nautico San Giorgio - High School Diploma,
Luca Grisotto