Summary
Overview
Work History
Education
Skills
Timeline
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Luca Gray

San Luis Obispo

Summary

Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success. Excellent interpersonal and communication skills.

Overview

5
5
years of professional experience

Work History

TIER 1 WORKER

Woodstocks pizza
11.2024 - 01.2025
  • Maintained cleanliness and orderliness of storage areas by sweeping and mopping.
  • Greeted customers and asked qualifying questions to quickly determine needs.
  • Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy.
  • Some positions I worked are Cashier, delivery driver, busser, cook, customer service, and other responsibilities.
  • Corrected order and product mistakes by assisting customers with returns and refunds.
  • Upsell customers on more products.

DELI CLERK/MANAGER

Gus's Grocery
06.2023 - 08.2024
  • I was required to use the register and ring up customers, deal with any customer needs, make sandwiches, operate the deli slicer, restock the snacks and drinks, clean the store, refill the soda machines, and sometimes go on sandwich deliveries.
  • My managerial duties were to deal with bigger and more difficult customer complaints, count the money at the end of every shift total it and lock it away in the safe, and lock up the store at the end of every shift.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

PIZZA DELIVERY DRIVER/COOK

Woodstocks Pizza
05.2022 - 08.2022
  • As a delivery driver you have to be able to do every position in store, answer phone calls, make the food, ring up customers, and more.
  • We also have a higher closing duty position, as we are required to stay the latest in the store.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

COURTESY CLERK

Vons
08.2019 - 07.2020
  • I helped customers with their questions and needs, helped customers bag their groceries, cleaned up around the store, and collected the used carts inside and outside of the store.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.

Education

Business Administration

Cuesta College
San Luis Obispo, CA
06-2027

High School Diploma - undefined

Mission College Prepatory
06.2022

Skills

  • Decision Making
  • Time Management
  • Problem Solving
  • Communication
  • Leadership
  • Ability to Multitask
  • Fast Learner
  • Ability to Work in a Team
  • Customer Service
  • Communication Skills
  • Management Skills
  • Leadership and Teamwork
  • Deliveries
  • Driving
  • Sales and marketing
  • Cleaning
  • Table bussing
  • Cleanliness maintenance
  • Food running

Timeline

TIER 1 WORKER

Woodstocks pizza
11.2024 - 01.2025

DELI CLERK/MANAGER

Gus's Grocery
06.2023 - 08.2024

PIZZA DELIVERY DRIVER/COOK

Woodstocks Pizza
05.2022 - 08.2022

COURTESY CLERK

Vons
08.2019 - 07.2020

High School Diploma - undefined

Mission College Prepatory

Business Administration

Cuesta College

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Luca Gray