Luca Belcastro
Markham,ON
Summary
Highly organized individual with experience in the automotive industry. Proven success in leading teams, managing inventory and providing exceptional customer service. Possesses a strong knowledge of parts and inventory management best practices and a commitment to staying current with industry trends. Seeking to leverage background and experience to take on a challenging new role with a progressive company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Auto Collision Estimator
CARSTAR North Toronto
11.2023 - Current
- Improved customer satisfaction by providing accurate and timely collision repair estimates.
- Streamlined the estimating process for increased efficiency and reduced wait times for clients.
- Enhanced client trust with thorough explanations of repair recommendations and costs.
- Collaborated with insurance companies to negotiate fair settlements for vehicle repairs.
- Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
- Optimized warehouse layout for improved workflow and easier access to frequently requested items.
Auto Parts Manager
Velocity Autobody Inc.
09.2021 - 11.2023
- Utilized computer systems for tracking orders, pricing and availability information
- Established strong relationships with vendors to secure favorable terms for purchasing parts
- Conducted regular inventory audits to ensure accuracy of stock levels
- Maintained accurate records of all parts received, shipped, returned or exchanged
- Answered phone calls promptly, providing price quotes and other information
- Resolved customer complaints regarding part availability, quality or price discrepancies
- Consulted with clients regarding their specific needs in order to develop customized estimates
- Competent in washing cars by hand or machine with appropriate cleaning solutions
- Inspected parts, equipment, or vehicles for cleanliness and damage.
Stock Associate
No frills
07.2021 - 05.2022
- Moved items from the back stock onto the sales floor
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Assisted customers with locating merchandise and answering product-related questions
- Collaborated closely with team members to complete assigned tasks efficiently in a timely manner
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards.
Education
HIGH SCHOOL DIPLOMA -
Bill Crothers Secondary School
06.2022
Skills
- Vendor Relations
- Organization
- Attention to detail
- Efficient inventory management
- Parts ordering
- Communication skills
- Estimating Techniques
Certification
Tesla certified
state
ON
city
Markham
zip
L6C 0W7
references
References available upon request
Languages
English
Native or Bilingual
Timeline
Auto Collision Estimator
CARSTAR North Toronto
11.2023 - Current
Auto Parts Manager
Velocity Autobody Inc.
09.2021 - 11.2023
Stock Associate
No frills
07.2021 - 05.2022
HIGH SCHOOL DIPLOMA -
Bill Crothers Secondary School
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