Luc DeCoste
Antigonish,NS
Summary
I am a friendly and motivated university student with a strong passion for helping others and creating positive customer experiences. I thrive in customer-focused environments and pick up new information quickly, whether it's learning about company products, services, or policies. With strong communication and problem-solving skills, I’m confident in my ability to assist customers, answer their questions, and resolve issues efficiently while maintaining a professional and approachable attitude. I'm eager to grow my skills, gain hands-on experience, and contribute to a team that values great service and a supportive work environment.
Overview
4
4
years of professional experience
Work History
Lobster Fisherman
North Bay Fisherman's Co-Op
04.2024 - 06.2024
- Boosted sale prices of catch through meticulous sorting and grading of lobsters based on size and quality criteria.
- Maintained detailed records of catches, expenses, maintenance tasks, and other relevant data for accurate financial reporting.
- Conducted regular safety drills to ensure preparedness during emergencies or unexpected situations at sea.
- Mentored new lobster fishermen through sharing of knowledge, expertise, and best practices for fishing techniques.
- Ensured high-quality catch by carefully monitoring lobster health and adhering to strict handling procedures.
Laborer
Morell Buildings
06.2022 - 09.2022
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Planned and executed work with proper tools and materials to maximize productivity.
Customer Service Sales Assistant
Walmart
05.2021 - 02.2022
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Provided exceptional service for a positive shopping experience, resulting in repeat customers.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Answered questions about store policies and addressed customer concerns.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Construction Worker
Tate's Construction
03.2020 - 01.2021
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Education
BBA - Financial Management
Saint Francis Xavier University
Antigonish, NS04-2027
Skills
- Time management
- Problem-solving skills
- Fluent bilingualism
- Communications strategies
- Outgoing personality
- Reliable and punctual
- Verbal/written communication
- Complaint resolution
- Teamwork and collaboration
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
- Enjoy participating in recreational sports for overall physical and mental well-being
- Music
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I like trying new recipes and food trends
- Playing Sports
- Swimming
Timeline
Lobster Fisherman
North Bay Fisherman's Co-Op
04.2024 - 06.2024
Laborer
Morell Buildings
06.2022 - 09.2022
Customer Service Sales Assistant
Walmart
05.2021 - 02.2022
Construction Worker
Tate's Construction
03.2020 - 01.2021
BBA - Financial Management
Saint Francis Xavier University
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