Luba Tresa Joseph
Truro
Summary
Motivated and passionate Human Resources management student with strong communication, organizational and interpersonal skills seeking part time opportunity to apply theoretical knowledge in practical HR environment and contribute to a positive workplace.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Subway restaurant
Truro
03.2022 - Current
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on food safety and customer service standards.
- Oversaw inventory management and ensured timely restocking of supplies.
Customer Service Representative
Scotia bank
Truro
01.2025 - 04.2025
- Assisted customers with inquiries using customer service software.
- Resolved account issues through effective communication and problem-solving skills.
- Processed transactions accurately while maintaining compliance with banking regulations.
Production Worker
South Medic Inc
Barrie
05.2021 - 02.2022
- Operated machinery to assemble products according to specifications.
- Maintained cleanliness and organization of work area consistently.
- Collaborated with team members to meet production goals efficiently.
Education
Graduate Certificate - Human Resources Management
NSCC
Dartmouth, NS 09.2025 - 08.2025
Post Graduation Diploma - Global Business Management
Georgian College of Applied Arts And Technology
Barrie, ON 09.2019 - 08.2021
Bachelor of Commerce - Finance And Taxation
MG University
Kerala , India 07.2015 - 03.2018
Skills
- Empathy
- Decision making
- Problem solving
- Customer service
- Excellent Communication
- Organizational skills
- Adaptability
- Time management
- Computer and data entry skills
- MS office
Languages
Malayalam
First Language
English
Advanced (C1)
C1
French
Beginner (A1)
A1
Hindi
Intermediate (B1)
B1
Certification
- Food and safety certificate
Accomplishments
- Dean’s list honor (Georgian college, Barrie, Ontario)
- Worked as a volunteer at National Service scheme(NSS, India)
Affiliations
- Volunteering experience
Timeline
Graduate Certificate - Human Resources Management
NSCC
09.2025 - 08.2025
Customer Service Representative
Scotia bank
01.2025 - 04.2025
Assistant Manager
Subway restaurant
03.2022 - Current
Production Worker
South Medic Inc
05.2021 - 02.2022
Post Graduation Diploma - Global Business Management
Georgian College of Applied Arts And Technology
09.2019 - 08.2021
Bachelor of Commerce - Finance And Taxation
MG University
07.2015 - 03.2018
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