Lu Shen
Richmond Hill,Canada
Summary
- Detail-oriented leader with strong organizational skills, able to work under pressure and handle multiple projects simultaneously with high accuracy.
- Utilizes problem-solving and analytical skills to effectively plan and execute projects by researching, generating, and analyzing capital market trends.
- Team player with excellent interpersonal, communication, and client service skills, adept at promoting project completion through efficient communication with regulators, clients, and institutional investors.
- Passionate learner focused on continuous learning of the latest technologies and industry trends.
Overview
16
16
years of professional experience
Work History
Junior Claim Analyst
Masters Insurance
05.2023 - 02.2024
- Mastered handling of claim files comprehensively
- Alongside efficiently managing new claims, maintained quality follow-up of existing claims
- Improved personal claim processing time by adopting more efficient methods and tools introduced during training, resulting in faster client settlements
- Maintained an accuracy rate in claim set-up procedures by implementing meticulous attention to detail
- Provided comprehensive and accurate claims data and feedback to support front-end operations
- Actively assisted manager and colleagues in handling new claim files, while engaging in proactive communication to understand the processes and relevant procedures involved in the claims handling
Consultant
Investors Group Wealth Management
04.2018 - 04.2019
- Provided clients with professional advice on tax, insurance and investment products according to their financial needs
- Liaised with clients, management, and insurance companies to better understand personal and corporate financial needs and recommend appropriate solutions
- Prospected new clients to discuss risk management and financial goals openly and conducted reviews with clients to empower them to make informed decisions
- Developed and managed good vendor relationships to establish cost-effective products and services
- Ensured maintenance of required licenses, compliance with ethical behavior and conformity with corporate policies, industry standards and legal regulations
- Established professional knowledge of mutual funds and insurance products
Senior Manager
Northeast Securities Co., Ltd
07.2015 - 11.2017
- Led book building and underwriting process of over 20 equity projects with an average capital raise of $50MM (per project), which had been approved by the China Securities Regulatory Commission (CSRC), including IPO initialization and equity refinancing onto Shanghai Stock Exchange and Shenzhen Stock Exchange
- Monitored industry trends, keeping current on the latest changes and competition in the industry
- Created and implemented standardized procedures that made the underwriting approval process more effective
- Participated in developing a complex internal operating system for the underwriting process, including evaluating aggregated demand from submitted bids
- Attended committee meetings and working groups and provided updates on relevant regulatory matters and/or guidance on remediation activities
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
- Networked with industry contacts, corporate clients and regulators on capital market issues to gather competitive insights and practices
Project Manager, Equity Capital Market Division
Central China Securities Holdings Co., Ltd.
11.2010 - 06.2015
- Formulated and drafted application documents for over 20 equity projects with an average capital raise of $20MM (per project), including proposals, related announcements, and listing application documents
- Submitted registration documents to CSRC, stock exchanges, and China Securities Depository and Clearing Corporation Limited (CSDC) for filing according to laws, regulations, and relevant guidelines
- Managed over 5 roadshows for Initial Public Offering(IPO) projects and coordinated field surveys and road shows in Beijing, Shanghai and Shenzhen for institutional investors
- Participated in the execution of equity and debt offerings, public-private partnerships, and principal investments
- Evaluate the company’s financial performance compared to industry and market trends
- Worked directly with the group's senior professionals and completed fund transfers through internal and external coordination after issuance
- Assisted senior team in evaluating private equity investment opportunities and managing existing investments
- Involved in managing due diligence processes, including coordinating third-party advisors to provide financial and legal documents
Relationship Manager
Royal Bank of Scotland
02.2008 - 08.2010
- Built and maintained relationships with over 50 new and existing clients while providing high expertise
- Provided financial management recommendations and customized wealth management plans based on high-net-wealth clients' demands
- Achieved goals for selling bank products and services and exceeded performance metrics for customer service
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products
- Participated in staff meetings to discuss innovative strategies to improve services
- Developed loyalty programs to reward high-net-worth clients and improve their retention
Education
Boot Camp Program - Frontend Developer, ES2015(JavaScript6) Expert Course, HTML5 and SCSS, React16
Mark2Win IT Group
Markham, ON08.2022
Master of Science - Real Estate Economics and Finance
London School of Economics And Political Science
London, United Kingdom10.2006
Bachelor of Science - International Securities, Investment and Banking
The University of Reading (ISMA Centre)
Reading, United Kingdom07.2005
Skills
- Analytical thinking
- Researching market trends
- Collaboration
- Attention to detail
- MS Office suite
- IT skills (Java Script/HTML/CSS)
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Junior Claim Analyst
Masters Insurance
05.2023 - 02.2024
Consultant
Investors Group Wealth Management
04.2018 - 04.2019
Senior Manager
Northeast Securities Co., Ltd
07.2015 - 11.2017
Project Manager, Equity Capital Market Division
Central China Securities Holdings Co., Ltd.
11.2010 - 06.2015
Relationship Manager
Royal Bank of Scotland
02.2008 - 08.2010
Boot Camp Program - Frontend Developer, ES2015(JavaScript6) Expert Course, HTML5 and SCSS, React16
Mark2Win IT Group
Master of Science - Real Estate Economics and Finance
London School of Economics And Political Science
Bachelor of Science - International Securities, Investment and Banking
The University of Reading (ISMA Centre)
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