Lu Han
Montreal,QC
Summary
I am a energetic volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
I am also equipped with professional knowledge and prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Teacher Helper
McGill University
2023.09 - 2024.06
- Graded assignments and reported individual progress to teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Intern
Bank Of China
2022.06 - 2022.09
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Executed wire transfers, stop payments and account transfers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
Volunteer
McGill University Arts Oasis Center
2024.02 - 2024.06
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
- Tracked service activities and outcomes against outlined plans and goals.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Education
Bachelor of Arts - Economics
McGill University
Montreal, QC04.2026
Bachelor of Arts - Management
McGill University
Montreal, QC04.2026
Skills
- Organized and Efficient
- Data Entry
- Medical software
- Administration and management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Limited Working
Timeline
Volunteer
McGill University Arts Oasis Center
2024.02 - 2024.06
Teacher Helper
McGill University
2023.09 - 2024.06
Intern
Bank Of China
2022.06 - 2022.09
Bachelor of Arts - Economics
McGill University
Bachelor of Arts - Management
McGill University
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