Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Larosh Sierra Reyes

Larosh Sierra Reyes

RPA Lead - Senior Developer
San Mateo, California

Summary

With over five years of experience as a robotics process automation developer spanning various industries, including finance, manufacturing, and logistics, I bring a wealth of expertise. Prior to this, I spent six years in banking, specializing in account management and regulatory compliance, while also integrating automation solutions to streamline operations.

Recognized for my adeptness in swiftly resolving complex issues, optimizing processes to enhance customer experiences, and driving overall operational improvements, I consistently deliver tangible results. In my current role as an RPA Lead, I am committed to leveraging automation technologies to maximize business efficiency. This involves designing and implementing automated processes, overseeing end-to-end project delivery, and providing post-deployment support to ensure seamless integration and sustainable solutions.

Equipped with strong problem-solving and analytical skills, I excel as a communicator and manager, adept at anticipating and addressing colleagues' needs. I am known for my dynamic approach to work, confidently tackling multifaceted challenges.

Outside of work, I enjoy pursuing my passions for travel, underwater exploration, scuba diving, and surfing. Additionally, I am deeply committed to caring for my beloved dogs, maintaining a balanced approach between personal and professional endeavors.

Overview

9
9
years of professional experience
8
8
Certifications

Work History

Senior Developer - RPA Lead

AMKOR Technology Philippines
Metro Manila, Philippines
07.2021 - Current
  • Responsible for managing RPA pipelines for Global Shared Services Center and ensuring project delivery lifecycle is executed in a structured manner for both business users and developers
  • Assessing project proposals for RPA according to business benefits and assisting product owners with defining clear user stories based on customer feedback gathered from various source
  • Managing local and off-shore developers of Amkor and assisting in monitoring the day-to-day performance of RPA controllers.
  • Reduced production time by streamlining coding processes and implementing efficient algorithms.
  • Mentored junior developers, promoting a culture of continuous learning and knowledge sharing within the team.
  • Established clear communication channels between stakeholders, facilitating better decision-making throughout project lifecycles.

Automation Delivery POD Lead

HSBC
Quezon City, Metro Manila, Philippines
03.2021 - 07.2022
  • Responsible for work prioritization with the business management team, clarifying project requirements, and overseeing a full end to end project delivery
  • Working closely with the Head of Automation and other POD Leads across off-shore sites.
  • Streamlined processes for improved productivity, conducting thorough analysis of current systems and making necessary adjustments through automations.

Robotics Process Automation Developer

HSBC
Quezon City, Metro Manila, Philippines
06.2019 - 03.2021
  • Tasked with spearheading the conception, design, development, and deployment of RPA systems.
  • Conducts investigations, performs analyses, and configures automated processes to enhance efficiency within the business model.

Regulatory Officer

HSBC
Quezon City, Metro Manila, Philippines
03.2017 - 05.2019
  • Processing of data subject access requests for offshore clients within the provisions of the UK GDPR Law
  • Championed a culture of continuous improvement, regularly reviewing processes and procedures for opportunities to enhance efficiency and effectiveness.
  • Analyzed new legislation, identifying key impacts on organizational practices and taking necessary steps to ensure compliance.
  • Provided exceptional support during audits or inspections, showcasing the company's commitment to regulatory excellence.

Customer Account Manager

HSBC
Quezon City, Metro Manila, Philippines
03.2015 - 03.2017
  • Assist off shore clients of M&S Bank UK in managing their credit card account concerns such as transaction queries, disputes, card requests, rewards, etc.
  • Increased customer loyalty with attentive account management, fostering long-term relationships with key clientele.
  • Enhanced customer satisfaction by promptly addressing concerns and implementing effective solutions.

Education

Global Diploma in Commerce - Major in Hospitality And Tourism Management

Kaplan Higher Education Academy
Singapore
10.2012

Skills

    Blue Prism

    Lean/Streamlining Methodologies

    Agile Methodologies

    Presentation Skills

    Project Management

    MS Excel

    Project Analysis & Documentation

    Data Research

    Alteryx

    Astera

    Certification

    Automation Anywhere Essential Developer

    Timeline

    Automation Anywhere Essential Developer

    04-2023

    Astera Developer Course

    09-2021

    Senior Developer - RPA Lead

    AMKOR Technology Philippines
    07.2021 - Current

    Blue Prism Professional Developer

    05-2021

    Automation Delivery POD Lead

    HSBC
    03.2021 - 07.2022

    Alteryx Designer Course

    12-2020

    Blue Prism Developer

    03-2020

    Robotics Process Automation Developer

    HSBC
    06.2019 - 03.2021

    Training Skills For Managers (HSBC)

    11-2018

    Project Management Essential (HSBC)

    10-2018

    Lean Six Sigma Yellow Belt (HSBC)

    09-2018

    Regulatory Officer

    HSBC
    03.2017 - 05.2019

    Customer Account Manager

    HSBC
    03.2015 - 03.2017

    Global Diploma in Commerce - Major in Hospitality And Tourism Management

    Kaplan Higher Education Academy
    Larosh Sierra ReyesRPA Lead - Senior Developer