Ryan Ashton
Lamberts Cove,NB
Summary
Multi-talented Senior Executive knowledgeable about operations, sales and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
VP Marine Operations
Queen Charlotte Lodge
05.2006 - 08.2023
- Improved marine operations efficiency by streamlining processes and implementing new technologies.
- Reduced operational costs through effective resource management and budget control.
- Enhanced safety standards by conducting regular audits and enforcing strict compliance with regulations.
- Developed comprehensive training programs for staff, leading to increased competency levels and improved performance.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
- Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
- Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems.
- Championed diversity and inclusion initiatives throughout the organization, fostering greater collaboration among teams and departments.
- Negotiated favorable contracts with vendors, securing advantageous terms for the company while maintaining strong professional relationships.
- Optimized supply chain management processes by identifying inefficiencies and implementing strategic solutions that increased overall efficiency.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
- Drove digital transformation efforts within the organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Launched successful recruitment campaigns targeting top-tier talent, resulting in improved workforce quality.
- Managed multi-million dollar budgets responsibly, achieving cost savings and ensuring resources were allocated effectively.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Championed change management initiatives within the organization to ensure smooth transitions during periods of growth or restructuring.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Established and directed successful programs focused on employee recruiting, training and retention.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Created succession plans to provide continuity of operations during leadership transitions.
- Devised and presented business plans and forecasts to board of directors.
- Founded performance- and merit-based evaluation system to assess staff performance.
Owner
Sherley's Canada Inc.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Operations Manager
Canadian Freightways Parcel Express
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Skills
- Human Resources Management
- Regulatory Compliance
- Leadership Development
- Team Building
- Conflict Resolution
- Procedure Implementation
- Policy Development
- Staff & Operational Management
- Scheduling
- Talent Recruitment
- Employee Motivation and Performance
- Relationship and Team Building
- Leadership and People Development
- Analytical and Critical Thinker
Accomplishments
- Supervised team of 70 staff members.
- Collaborated with team of 5 in the development of a provincially regulated seafood processing facility.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved seafood tracking, recording & monitoring by implementing custom software processes.
- Developed and led employee training programs.
- Created facility emergency response plans
- Sourced and purchased a fleet of vessels from across the USA
- Developed employee acknowledgement & motivation programs
- Created food safety & sanitation plans for provincially regulated seafood processing facility
Certification
- Transport Canada Small Vessel Operators Proficiency
- Transport Canada Marine Emergency Duties A3
- Restricted Operator Certificate Maritime
- WHMIS
- Fall Protection
- Hydrogen Sulfide H2S Aware
- Process Safe
- Safer Spaces - Harassment in the Workplace
- B-Safe Covid Safety Assured
- CMHA CARE Level 1 - Primary Concerns, Workplace Mental Health
- CMHA CARE Level 2 - How to Help, Workplace Mental Health
- CCOHS - Dealing With Hostile Customers
- CCOHS - Hazard Identification, Assessment & Control
- CCOHS - Stress in the Workplace
- CCOHS -Violence in the Workplace, Prevention
- COR Internal Auditor Training, Hazard & Risk Management
- Occupational Health & Safety Program Fundamentals
- St. John Ambulance Workplace Standard First Aid, CPR C, AED
Timeline
VP Marine Operations
Queen Charlotte Lodge
05.2006 - 08.2023
Owner
Sherley's Canada Inc.
Operations Manager
Canadian Freightways Parcel Express
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