Laura Marmolejo
Pico Rivera,CA
Summary
Currently looking for part-time work. One year experience at a women's facility with children. Have 17yrs experience as an ASM for Home Depot and Sears. Held positions on the safety team to ensure OSHA standards are in practice. Train, coach, and mentor new employees. My success is due to key qualities I have had throughout my career. What stands out most is the ability to motivate others, a positive attitude, and attention to detail.
Overview
19
19
years of professional experience
Work History
Peer Support Specialist
Los Angeles Center for Alcohol and Drug Abuse
02.2024 - Current
- Assess client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Empower clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
ASM
The Home Depot
12.2015 - 07.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
ASM/Department Manager
Sears Roebuck
01.2006 - 12.2015
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Education
Bachelor of Science - Microbiology
California State University, Long Beach
Long Beach, CA2007
Skills
- Reliability and punctuality
- Experience in all retail positions
- Excellent customer relations
- Problem-solving skills
- Patience and composure
- Cash management
Timeline
Peer Support Specialist
Los Angeles Center for Alcohol and Drug Abuse
02.2024 - Current
ASM
The Home Depot
12.2015 - 07.2023
ASM/Department Manager
Sears Roebuck
01.2006 - 12.2015
Bachelor of Science - Microbiology
California State University, Long Beach
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