LOVPREET KAUR
Hamilton,Canada
Summary
Customer Service Representative with a strong background at Grillies, emphasizing conflict resolution and teamwork. Key achievements involve significant boosts in guest satisfaction through strategic problem-solving and safety protocol compliance. Skilled in Microsoft Office, enhancing operational efficiency and presentation effectiveness. Aims to ensure positive dining experiences in high-stress situations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Grillies
Waterloo, Ontario
06.2024 - 11.2025
- Facilitated positive dining experiences through professional customer assistance.
- Efficiently managed order taking and resolved guest inquiries with professionalism.
- Upheld safety and cleanliness standards in the dining area, notifying management of incidents.
- Exhibited strong interpersonal skills and fostered team collaboration during high-traffic periods.
Education
Diploma - Project Management
Kitchener
Kitchener12.2024
Master of Science - Food Science And Technology
Maharaja Ranjit Singh Punjab Technical University
Bathinda, India05-2021
Bachelor of Science - Food Science
Patiala,
Patiala,05-2019
Skills
- Demonstrate a high level of integrity and confidentiality.
- Maintains professionalism and a strong work ethic under all circumstances.
- Decision making and problem solving skills
Certification
- Security Guard License
- First Aid and CPR Certification
- Smart Serve
- Food Handler
Software
- Outlook
- PowerPoint
- Word
- Excel
Availability
Full Time
Timeline
Customer Service Representative
Grillies
06.2024 - 11.2025
Diploma - Project Management
Kitchener
Master of Science - Food Science And Technology
Maharaja Ranjit Singh Punjab Technical University
Bachelor of Science - Food Science
Patiala,
Similar Profiles
Khushpreet KaurKhushpreet Kaur
Restaurant Server at GrilliesRestaurant Server at Grillies
Parneet KaurParneet Kaur
Grill chef at GrilliesGrill chef at Grillies
LAURA CAPTAIN-BRIGGSLAURA CAPTAIN-BRIGGS
Customer Service & Retail Associate at Lush Cosmetics, Pandora Jewelry, Moores Clothing for MenCustomer Service & Retail Associate at Lush Cosmetics, Pandora Jewelry, Moores Clothing for Men
VANESSA EVA SZTABAVANESSA EVA SZTABA
Cleaner/Maintenance/Janitor at A.S Cleaning ServicesCleaner/Maintenance/Janitor at A.S Cleaning Services
Natalie McManusNatalie McManus
Senior Recovery Analyst at Sagen Mortgage Insurance Company CanadaSenior Recovery Analyst at Sagen Mortgage Insurance Company Canada