Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lovleen  Kaur

Lovleen Kaur

Halifax,NS

Summary

Ambitious Supervisor Trainee prepares for future supervisory responsibilities by completing basic operations and management skills training while learning about key aspects of business. Demonstrates strong service quality ethic through personal example and thorough understanding of role in meeting or exceeding customer expectations. Consistently leverages management systems and other technologies to analyze productivity levels and recommend changes. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience

Work History

Supervisor in Training

Tim Hortons
05.2022 - 09.2023
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Monitored and verified all merchandise was properly priced and labeled.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Education

Medical Secretary - Medical Secretary

College Superieur De Montreal
Montreal, QC
03.2022

Skills

  • Supervision and Training
  • Compliance Requirements
  • Maintenance Supervision
  • Improvement Plans
  • Analytical Skills
  • Timelines and Milestones
  • Status Updates
  • Quality Production
  • Safety Protocols
  • Cash Drawer Balancing
  • Medical Emergency Response
  • Customer Loyalty
  • Emergency Situations
  • Teacher Support

Languages

English
Native or Bilingual

Timeline

Supervisor in Training

Tim Hortons
05.2022 - 09.2023

Medical Secretary - Medical Secretary

College Superieur De Montreal
Lovleen Kaur