Lovish Puri
Victoria,BC
Summary
Dynamic sales professional with a proven track record at Walmart, adept in relationship building and customer engagement. Excelled in boosting sales through strategic development and management, leveraging interpersonal communication skills for superior customer care. Achieved top-performer status by enhancing customer loyalty and executing effective sales presentations. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Salesperson
Walmart
07.2024 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Achieved top-performer status among peers consistently due to diligent follow-up efforts on leads generated from online advertising campaigns.
- Boosted store sales by effectively promoting and upselling various electronic devices and accessories.
- Provided exceptional customer service by promptly addressing concerns and inquiries from both walk-in customers and over the phone.
- Developed strong relationships with clients, resulting in repeat business and increased customer loyalty.
Sales Associate
Best Buy
02.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
Warehouse Assistant
Fed Ex Ground
08.2023 - 04.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
Education
Associate of Science - Food And Nutrition Management
University of Victoria
Victoria, BC07.2025
Skills
Customer care
Relationship Building
Customer Relationship Building
Customer Engagement
Sales process
Sales strategy development
Sales management
Negotiation
Sales Presentations
Product description
Complaint Handling
Business Development
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Spanish
Elementary
Certification
- While some of these certifications may be more specific to certain types or levels of retail sales roles, they represent a broad spectrum of professional development opportunities for individuals seeking to advance their career in retail sales.
Additional Information
Professional Skills
- CRM Systems: Salesforce
- Sales Techniques: Solution selling, consultative selling, cross-selling, upselling, value-based selling
- Data Analysis: Sales forecasting, market analysis, KPI tracking
- Customer Relationship Management: Client retention strategies, handling objections, conflict resolutNegotiation and Closing: Price negotiation, contract negotiations, closing techniques
Timeline
Salesperson
Walmart
07.2024 - 08.2024
Warehouse Assistant
Fed Ex Ground
08.2023 - 04.2024
Sales Associate
Best Buy
02.2023 - 06.2024
Associate of Science - Food And Nutrition Management
University of Victoria
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