Lovish ,
4890 Midlawn Dr, Burnaby,BC
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, consistently adapting to new environments and driving team success. Committed to continuous learning and growth, bringing a positive attitude and a proactive approach to challenges. Eager to leverage skills to contribute to organizational objectives while further developing expertise in a fast-paced setting. Passionate about fostering collaborative relationships and delivering impactful results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Supervisor
Paladin Security Group
02.2026 - Current
- Supervise the assigned Security Officers on shift; support them in their responsibilities and with any security issues in accordance with our policy and procedure
- Maintain and enforce all Paladin and client policies and procedures on site and ensure the highest standard of our security program
- Conduct investigations and perform appropriate follow-ups for all incidents
- Ensure that each Officer submits complete and accurate daily reports and incident reports; follow up with inaccuracies or omissions
- Review all site Incident Reports and escalate as required
- Liaise with various facility and client representatives, while representing both the Paladin Security and our client with the utmost professionalism
- Assist in site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period
- Monitor performance of Officers; document where standards are not being met
Protective Services Officer
Risk Control Canada
01.2024 - 02.2026
- Patrolled premises and monitored security systems (CCTV, lighting) to ensure the safety of patrons and staff.
- Logged detailed incident reports and coordinated with local authorities (Police, Ambulance, Fire Department) during emergencies.
- Provided first aid, CPR, and emergency response in critical situations.
- Maintained strong customer service while enforcing mall/strata rules.
- Assigned to multiple high-stakes sites, including Housing apartments, Yellowknife public library, Legislative assembly, Hospital, Mall, Day and Sobering Shelter, as per operational needs.
- Used authorized means, including arresting individuals and using batons, when necessary, to maintain order and control unruly or dangerous situations.
Junior Alarm Technician
Arctic Alarm
10.2024 - 03.2025
- System Implementation & Maintenance: Installed, configured, and maintained diverse alarm systems (Honeywell, Qolsys, Bosch, DSC), including motion sensors and control devices, for residential and commercial clients.
- Performance Optimization: Proactively monitored and troubleshot fire and control panels, performing regular maintenance and upgrades to ensure optimal system reliability and security.
- Client & Team Support: Delivered effective, hands-on client training on system usage and mobile applications; collaborated with senior technicians to ensure timely project completion.
- Technical Compliance: Documented all installations, service calls, and configurations, strictly adhering to safety protocols and company policies.
Training Supervisor / Base Operator & Dispatcher
Paladin Security
03.2022 - 01.2024
- Team Leadership & Development: Successfully trained and supervised a team of 24 new security officers, ensuring 100% compliance with performance and operational standards.
- Operational Excellence: Managed daily officer reporting enforced strict adherence to health and safety policies, and delivered real-time, effective solutions to complex security issues.
- Crisis Management: Conducted proactive site surveillance, executed immediate incident response, and provided critical First Aid/CPR and emergency medical support in high-stress situations.
- Documentation & Compliance: Maintained meticulous security records and detailed report writing to ensure regulatory compliance and situational clarity.
Healthcare Security Officer / Patient Watch Officer
Paladin Security
10.2019 - 01.2024
- Monitored high-risk patients and provided critical responses as part of the healthcare team.
- Patrolling the hospital and responding to emergencies.
- Maintained accurate activity logs and collaborated with nursing staff to ensure patient safety.
- Utilized de-escalation techniques to manage potentially hostile situations.
- Utilizing use of force techniques when necessary.
Education
CIP LEVEL 1 - Insurance
Institute of British Columbia
Certificate - Business Administration
Capilano University
North Vancouver, BCDiploma - Travel and Tourism
Cambrian College
New Westminster, BCSkills
- Surveillance and emergency response
- Strong leadership and communication
- Time management and team coordination
- Proficient in security software (Lenel, Celayix, Genetic Security Desk, Salto / C CURE 9000, Axiom, TrackTik, Resolver, Avigilon, OTIS EMS)
- Radio communication
Certification
- PPCT (Pressure Point Control Tactics) Handcuff and Baton Certifications
- BC AST (Advanced Security Training)
- BC BST (Basic Security Training)
- Alberta Security License with use of force certification
- Class 4 Driver's License
- Occupational First Aid Level 2
- MOAB (Management of Aggressive Behavior)
- Serving It Right License / Smart Serve
- GIE Level 1 (General Insurance Essentials)
Timeline
Site Supervisor
Paladin Security Group
02.2026 - Current
Junior Alarm Technician
Arctic Alarm
10.2024 - 03.2025
Protective Services Officer
Risk Control Canada
01.2024 - 02.2026
Training Supervisor / Base Operator & Dispatcher
Paladin Security
03.2022 - 01.2024
Healthcare Security Officer / Patient Watch Officer
Paladin Security
10.2019 - 01.2024
Certificate - Business Administration
Capilano University
CIP LEVEL 1 - Insurance
Institute of British Columbia
Diploma - Travel and Tourism
Cambrian College