Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Loverose Bawa

Surrey,Canada

Summary

Versatile and results-oriented professional with a strong background in healthcare and customer service, notably as a Registered Nurse at Manzil Health care Qatar. Demonstrates exceptional organizational skills and effective interpersonal communication. Proven ability to enhance patient care and support, with a keen attention to detail and excellent computer skills.

Overview

12
12
years of professional experience

Work History

Costume Supervisor

Films
Surrey, British Columbia
01.2023 - Current
  • Created call sheets to maintain schedule accuracy.
  • Developed polished designs by selecting era-specific materials, aesthetics and palettes.
  • Assessed employee performance metrics to identify areas of improvement.
  • Planned wardrobe transitions to reflect plot evolution.
  • Constructed costume prototypes to secure design approvals.
  • Reviewed scripts, production notes, and work instructions to determine supply needs.

Postal Clerk

Canada Post
Richmond, British Columbia
01.2018 - 01.2023
  • Maintained high productivity while upholding safety standards during equipment operation.
  • Ensured product quality by verifying consistency with shipment documentation.
  • Facilitated exceptional client experiences through positive communication.
  • Optimized team productivity by organizing products for staging, storage, and shipment.
  • Assisted in maintaining cleanliness of work area throughout shift.
  • Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently.
  • Maintained efficient workflow within the department through effective communication with co-workers.
  • Operated mail processing equipment and manually sorted mail.

Customer Service Representative

RBC
Vancouver, British Columbia
01.2018 - 12.2018
  • Handled diverse computer platforms, utilizing search functionalities.
  • Resolved customer concerns by processing exchanges, refunds, and adjustments.
  • Maintained detailed records of customer interactions with inquiries and outcomes documented.
  • Processed enrollment applications for new consumers in company database.
  • Generated sales by promoting new services and products.
  • Documented transaction activities with accuracy.
  • Prioritized understanding and fulfilling customer needs.
  • Maintained system entries for daily transactions with precision and compliance with standards.

Registered Nurse

Manzil Health care Qatar
Doha, Qatar
01.2015 - 12.2017
  • Guided student nurses, interns, and new graduates in mastering effective care techniques.
  • Executed rapid interventions to stabilize acute medical conditions in emergency scenarios.
  • Employed empathetic interaction to comfort patients regarding their treatment concerns.
  • Coordinated unit patient flows by overseeing admissions and discharges.
  • Administered medications via oral, IV, and intramuscular routes.
  • Collaborated with medical professionals including physicians, surgeons, and nursing staff.
  • Implemented fact-based health services across various communities.
  • Participates in enhancing care plans by collaborating with team and conveying client updates.
  • Monitored and reported changes in client engagement, appearance, and health status to the healthcare team.
  • Enhanced care plans through comprehensive completion of financial and administrative responsibilities.
  • Support various care management issues with updated workflows.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Provided emotional support and counseling to patients and their families.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.

Registered Nurse

SK Hospital
Mohali, India
01.2013 - 12.2015
  • Performed triage assessments of walk-in patients in a clinic setting.
  • Evaluated patient conditions and made preliminary diagnoses.

  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Developed educational materials for use in teaching sessions with patients or their families.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Handled both admissions processes and patient discharges seamlessly.
  • Provided comprehensive support leading to improved patient results.

Education

Diploma - Fashion Designer

Blanche MacDonald
Vancouver
04.2020

Bachelor of Science (B.S.) - Nursing

Baba Farid University of Health Sciences
Faridkot
03.2013

Skills

  • Effective verbal and written communication
  • Effective Interpersonal Skills
  • Organizational Skills for Client Care
  • Effective Problem-Solving
  • Effective Decision-Making Abilities
  • Strong, independent, and teamwork ethics
  • Home health care
  • Patient education
  • Family education
  • Well-organized
  • Excellent computer skills
  • Strong attention to detail

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

References

Kirandeep Kaur 

Mobile No. 778-951-7252

Timeline

Costume Supervisor

Films
01.2023 - Current

Postal Clerk

Canada Post
01.2018 - 01.2023

Customer Service Representative

RBC
01.2018 - 12.2018

Registered Nurse

Manzil Health care Qatar
01.2015 - 12.2017

Registered Nurse

SK Hospital
01.2013 - 12.2015

Diploma - Fashion Designer

Blanche MacDonald

Bachelor of Science (B.S.) - Nursing

Baba Farid University of Health Sciences

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Loverose Bawa