Lovepreet Singh Virdi
Windsor,ON
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
7
7
years of professional experience
Work History
Retail Associate
lifestyle chandigarh
Chandigarh, Chandigarh
03.2022 - 01.2025
- Answered customer inquiries regarding product features, pricing, and availability.
- Created price tags and merchandise signs for new items.
- Conducted regular stock counts to verify accuracy of inventory records.
- Operated cash register to process payments from customers.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled returns and exchanges according to company policies.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
Retail Sales Assistant
Pantaloons
Chandigarh, Chandigarh
09.2020 - 03.2022
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Operated the cash register, accepted payment, and issued receipts.
- Used product knowledge to suggest items to match client needs.
- Greeted customers and provided excellent customer service.
Sales Associate
Reliance Trends
Chandigarh, Chandigarh
09.2017 - 09.2020
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
Education
Master of Applied Computing -
University of Windsor
Windsor, ON09-2026
Bachelor of Engineering - Information Technology
Panjab University
Chandigarh, India07-2017
Skills
- Technical documentation
- Database management
- Project management
- Problem solving
- Damaged goods processing
- Point of sale systems
- Cash register operation
- Promotional strategies
- Sales promotion
- Store maintenance
- Dispute mediation
- Returns and exchanges
- Flexible schedule
- Fluent in English
- Friendly and outgoing
- Software development
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Retail Associate
lifestyle chandigarh
03.2022 - 01.2025
Retail Sales Assistant
Pantaloons
09.2020 - 03.2022
Sales Associate
Reliance Trends
09.2017 - 09.2020
Master of Applied Computing -
University of Windsor
Bachelor of Engineering - Information Technology
Panjab University
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