Summary
Overview
Work History
Education
Skills
Awards
Timeline
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LOVEPREET SINGH SIDHU

Surrey,BC

Summary

A dynamic and results-driven operations professional actively seeks opportunities to apply expertise in streamlining processes and optimizing efficiency. Thriving in fast-paced, collaborative environments, excels in team-centric atmospheres with a strong emphasis on operational metrics. Passion lies in identifying innovative strategies to enhance operational workflows, providing steadfast support to the team in achieving peak efficiency. Dedicated to fostering positive working relationships that contribute to the overall success and growth of the organization.

Overview

6
6
years of professional experience

Work History

Operations Supervisor

Securiguard Services Ltd.
08.2021 - Current
  • Supervising day-to-day activities and mechanisms in accordance with SOP's and holding team of associates accountable to standards of safety, quality, and productivity
  • Solving and responding to daily issues; providing operational direction to staff responding to any incidents on site
  • Conducting quality assurance inspections, monitoring, and managing security officers in assigned region
  • Training staff in job duties, safety procedures, and company policies
  • Coordinating, implementing, and monitoring duty rosters, work records, shift schedules, payroll, and sign-ups, reviewing daily logs and reports, and taking appropriate action

Store Manager

Esso Gas Station
06.2020 - 07.2021
  • Demonstrated outstanding sales and leadership capabilities, infusing passion, enthusiasm, and energy into work environment daily
  • Enhanced store profitability by 130%, implementing strategic measures
  • Managed staff by efficiently assigning shifts and duties, ensuring proper staffing levels, and upholding standards and best practices
  • Created comprehensive reports offering regular feedback on quality, operational, technical, and process issues, along with recommending corrective actions
  • Successfully navigated high footfall environment, with 700 daily customers, attributed to presence of Tim Hortons in building. This contributed to overall success of store operations

Assistant Manager

Amazon Delivery Operations (DVC1)
12.2019 - 05.2020
  • Tracked and reported ATS/labor hours while leading dynamic team within Amazon's expansive WW Operations network
  • Supervised team of 2 shift supervisors, 6 team leads, and 120 associates, ensuring seamless coordination in fast-paced delivery environment
  • Assisted with production duties, incorporating best practices learned from overseeing three major components of operational workflow: First mile, Middle mile, and Last mile
  • Ensured highest levels of safety and quality in work environment, aligning with Amazon's commitment to excellence
  • Provided vacation coverage for area managers, showcasing adaptability and commitment to team success

Team Lead

Amazon Sortation Centre (DVC1)
05.2018 - 11.2019
  • Directed a team of 30 associates in comprehensive inbound and outbound operations, ensuring seamless coordination
  • Assumed accountability for the overall safety and quality standards of the shift, promoting a secure and high-quality work environment
  • Executed supervisory responsibilities aligned with organizational policies and procedures, ensuring compliance and operational efficiency
  • Ensured the team's success through meticulous tracking and reporting of key metrics, fostering a culture of continuous improvement
  • Contributed to strategic planning and forecasting efforts, reviewing performance metrics, proactively resolving issues, and addressing staffing needs

Education

BBA - Marketing Management

Kwantlen Polytechnic University
Surrey, BC
12.2024

Diploma - Computer Networking And Technical Support

St. Lawrence College
Vancouver, BC
04.2019

Skills

  • Leadership
  • Ethical Communication
  • Decision Making
  • Analysis and Problem Solving
  • Adaptability
  • Resilience
  • Ability to Work Under Pressure
  • Time Management
  • Inventory Management
  • Track and Report Performance Metrics

Awards

iBelieve Award 2022 - Securiguard Services Ltd.

Timeline

Operations Supervisor

Securiguard Services Ltd.
08.2021 - Current

Store Manager

Esso Gas Station
06.2020 - 07.2021

Assistant Manager

Amazon Delivery Operations (DVC1)
12.2019 - 05.2020

Team Lead

Amazon Sortation Centre (DVC1)
05.2018 - 11.2019

BBA - Marketing Management

Kwantlen Polytechnic University

Diploma - Computer Networking And Technical Support

St. Lawrence College

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