LOVEPREET SINGH JOSAN
Brampton,Ontario
Summary
To leverage my hard working, sincerely dedicated and client focused personality to obtain the position and apply the knowledge and attain success for the team and organization.
Overview
6
6
years of professional experience
Work History
Tim Hortons
Brampton, Ontario, Canada
05.2023 - Current
Delivery Driver
GO Logistic
Mississauga, ON
01.2024 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Hommies Renovation
Brampton, Ontario, Canada
05.2022 - 05.2023
- Strength and Endurance
- Dexterity
- Good Vision
- Mechanical Aptitude
- Problem-Solving Skills
- Ability to be a team player
- A hunger to grow and learn
- High level of organization and efficiency
Tim Hortons
Nova Scotia, Canada
04.2022 - 04.2022
- Positive Team Player, Strong Communication and interpersonal skills, Ability to follow standards and direction
Call Center Executive
Vrtelemarketers
06.2019 - 11.2019
- Company Overview: b2b and b2c telemarketing services
- Memorized and expertly delivered sales scripts to persuade the caller to make a purchase or donation
- Explained technical product descriptions and their aesthetic components via phone, relayed a breakdown of prices and answered all caller inquiries
- Worked with a sales team to meet revenue quotas and optimize call times
- Tracked and recorded the feedback and personal information of contacted prospects
- B2b and b2c telemarketing services
Customer Care Advisor
Mass ways Services
New Delhi, India
01.2019 - 06.2019
- Company Overview: Software Development & Services Company
- Answering enquiries in fast paced in-bound contact Centre
- Resolve questions or problems and requests
- Review, and direct enquiries or issues to the appropriate area for resolution
- Participate in a high volume of inbound, telephone-based interactions with our Canadian Banking customers responding to any concerns or inquiries relating to their day-to-day banking
- Support personal billing activities (Taking care of fee-reversal processes for customers)
- Processing financial transactions
- Interview and identify financial needs of customers and assist them to meet their objectives through various credit products such as Credit card, Line of Credit and Overdraft Protection
- Deepen client relationships on every call, quickly resolve issues and identify opportunities to match clients with right products and solutions that will enable their financial success
- Software Development & Services Company
Education
Diploma - Business, Commerce
Canadore College
02.2025
Intermediate -
Goshen School
Nanak Matta01.2019
High School -
Heritage Convent School
Nanital01.2017
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Excellent Communications
- Self-directed
- Performance-oriented
- Client Engagement
- Adapt quickly
- Multi-tasking skills
- Technology Savvy
- Team player
- Strong Communicator
- Problem Solving
- Good Keyboarding Speed
- Analytical Thinking
- Superior Customer Service
Languages
Punjabi
Elementary
Hindi
Elementary
English
Elementary
Timeline
Delivery Driver
GO Logistic
01.2024 - 10.2024
Tim Hortons
05.2023 - Current
Hommies Renovation
05.2022 - 05.2023
Tim Hortons
04.2022 - 04.2022
Call Center Executive
Vrtelemarketers
06.2019 - 11.2019
Customer Care Advisor
Mass ways Services
01.2019 - 06.2019
Diploma - Business, Commerce
Canadore College
Intermediate -
Goshen School
High School -
Heritage Convent School