Lovepreet Singh

Sheridan College – Davis Campus | Brampton, ON
Worked collaboratively in a team of 5 security personnel

• Delivered excellent customer service by assisting students, staff, and visitors with inquiries, directions, and general support.
• Successfully de-escalated tense or disruptive student situations using calm communication, conflict resolution, and non-violent crisis intervention techniques.
• Operated marked GardaWorld security vehicle for mobile campus patrols, ensuring rapid response to incidents and maintaining high visibility across campus.
• Responded promptly to emergencies, alarms, and incident calls, coordinating effectively with team members and campus staff.
• Maintained constant communication with C-SOC through radio to relay real-time updates and request support during emergencies.

• Operated dump trucks to transport materials such as gravel, sand, and soil to and from construction sites safely and efficiently.
• Conducted daily pre-trip and post-trip vehicle inspections to ensure compliance with safety regulations and maintenance standards.
• Followed designated routes and adhered to DOT (Department of Transportation) guidelines and local traffic laws.
• Maintained accurate delivery logs and work orders, ensuring timely and organized reporting.
• Collaborated with site supervisors and loaders to coordinate dump locations and load requirements.
• Safely operated in off-road and construction zone environments with attention to site hazards and crew safety.
• Ensured proper loading and unloading techniques to prevent spillage and load shifting during transit.
• Assisted in minor truck maintenance, such as checking fluid levels and tire pressure, to prevent breakdowns.

• Successfully apprehended four individuals involved in separate theft incidents by conducting thorough surveillance and adhering to established loss prevention protocols. Maintained composure in high-pressure situations and ensured all arrests were conducted safely and legally. Coordinated closely with Peel Regional Police throughout each incident, assisting with investigations and providing accurate documentation to support legal proceedings.
• Conducted regular surveillance and floor monitoring to prevent theft, fraud, and shrinkage, resulting in a measurable reduction in store losses.
• Collaborated with store management to develop and implement theft prevention strategies and store safety protocols.
• Apprehended shoplifters in accordance with company policies and local laws, ensuring safety and legal compliance.
• Monitored CCTV systems and conducted investigations into internal and external theft.
• Prepared detailed incident reports and maintained accurate records for legal and internal use.
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