Lovepreet Singh
Brampton,ON
Summary
I am a careful and dependable Baggage Handler with significant stamina and physical strength. Familiar with luggage transport. A team-player with excellent customer service skills. Also, Diligent Baggage Handler with solid background in managing and transporting baggage in fast-paced environment. Proven ability to ensure timely and accurate handling of luggage, contributing to seamless operations. Demonstrated problem-solving skills and effective communication to maintain high safety standards and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baggage Handler
CASS at Toronto Pearson International Airport
10.2024 - Current
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Observed safety and privacy procedures in handling passengers' property.
- Followed security protocols when handling passenger belongings, ensuring the protection of personal property and sensitive items.
- Conducted regular inspections of baggage handling equipment, reporting any issues for prompt repair or replacement.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Supported airport operations by providing assistance in other departments as needed during peak travel times or emergencies situations.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Provided excellent customer service, assisting passengers with luggage-related inquiries and concerns.
- Adhered to company policies regarding the handling of oversized or special-needs luggage items for customers'' convenience and satisfaction.
Security Specialist
ASP at Toronto Pearson International Airport
06.2024 - Current
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Managed and supported organization-wide privacy and security management measures.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
Scheduling Coordinator
Paladin Security Group
04.2022 - 01.2023
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Implemented time-blocking and schedule notifications to optimize time management.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Monitored front areas so that questions could be promptly addressed.
- Created and distributed agendas and other materials for scheduled meetings.
Security Officer
Paragon Security - Humber College
09.2023 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Officer
William Osler Health System - Paladin Security
11.2020 - 04.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Bachelor of Arts - Police And Justice Studies
Mohawk College of Applied Arts And Technology
Hamilton, ON09.2021
Bachelor of Arts - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON05.2020
Bachelor Of Management - Business
Silliman University
Dumaguete City, Philippines08.2018
Skills
- Heavy lifting proficiency
- Physical strength
- Security procedures
- Client service
- Load planning
- Physical stamina
- Flight scheduling
- Baggage checking
Certification
- G License
- Purple RAIC
- First Aid & CPR
- Security License
Additional Information
References:
Andre Singh - SOCC Operator, GTAA: 416-524-0721
Raffi Conti - CASS Manager at GTAA: 437-232-3370
Noman Butt - ASP Manager at GTAA: 647-530-3194
Timeline
Baggage Handler
CASS at Toronto Pearson International Airport
10.2024 - Current
Security Specialist
ASP at Toronto Pearson International Airport
06.2024 - Current
Security Officer
Paragon Security - Humber College
09.2023 - 08.2024
Scheduling Coordinator
Paladin Security Group
04.2022 - 01.2023
Security Officer
William Osler Health System - Paladin Security
11.2020 - 04.2022
Bachelor of Arts - Police And Justice Studies
Mohawk College of Applied Arts And Technology
Bachelor of Arts - Business
Mohawk College of Applied Arts And Technology
Bachelor Of Management - Business
Silliman University
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