Seasoned Dispatch & Freight Brokerage Specialist with a proven track record at Rai Dispatch, adept in multitasking and negotiation. Leveraged expertise in dispatch software and problem-solving to enhance operational efficiency and ensure timely delivery. Demonstrated ability to manage critical situations, achieving significant improvements in load management and customer satisfaction.
Detailed knowledge about the trucking line, how a trucking company works, and what the responsibilities of a dispatcher are in this field.
Booking the loads by posting trucks on Load Link for Canada-wide and the USA.
Proper knowledge about the BOL, customs invoice, packing slip, and POD.
Tax clearance at the border through a customs broker, with continuous contact.
Managing all the breakdowns on the way to delivery and pickup.
Ensure on-time pickup and delivery from the shipper and receiver, respectively.
Gained experience in AVAAL for creating E-manifest and Companies Bill for tax clearance and payment from the broker.
Handle all the accounts, both receivable and payable, for the company to get paid by the brokers for loads, and to pay the drivers, mechanics, and other expenses.
Entering load and sending loads to the driver using Xpert Software.
Well-experienced in load brokerage in the case of LTL loads and FTL loads.
Prepare baked food products based on Tim Hortons recipes, while maintaining a high level of food safety and brand standards.
Make sure there are enough baked goods as per staging and baking sheets, while ensuring minimum food waste and maintaining the freshness of products.
Ensure the completion of daily cleaning duties, as well as temperature and cleaning logs.
Receive, unpack, and store supplies in refrigerators, freezers, cupboards, and other storage areas.
Ensure all opening duties are completed at the start of each shift.
Ensure all closing duties are completed at the end of each shift (e.g., cleaning and maintaining the kitchen, ready for the next shift).
Coordinate and schedule delivery appointments to ensure timely and accurate delivery of goods.
Logged daily data in dispatch logs and databases.
Communicate with drivers, customers, and team members to manage on-time delivery as per schedule and address any issues that can delay delivery, such as breakdowns and accidents.
Confirmed organization and proper sequence of loads delivered to maximize efficiency.
Managed transportation functions with Loadstop and Samsara software, and expert planning for daily operations.
Maintained customer expectations of sourcing, and on-time delivery.
Completed drivers' pre-check calls prior to the stated report time to confirm availability.
Manage road safety by contacting technicians in case of any emergency or breakdown.
Multitasking
Negotiation Skills
Decision-making
Problem Solving
Responsible Worker
Effective Knowledge of Dispatch Softwares