Lovepreet Singh
Surrey,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance while focused on creating safe and compliant workspace.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Rideshare Driver
Uber
03.2023 - Current
Courier Dispatcher
Ocaf Services Inc.
08.2021 - 03.2023
- Managed high-volume order processing, maintaining accuracy and timeliness in dispatching couriers.
- Provided ongoing training for couriers on safety procedures, route planning techniques, and customer service best practices.
- Implemented new software tools for tracking parcels and managing courier workload, resulting in increased workflow efficiency.
- Monitored driver performance, providing constructive feedback to improve overall productivity.
Assistant Manager
7 Eleven Canada
03.2019 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Implemented cost-saving measures, reducing operational expenses without compromising quality or performance.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Senior Sales Associate
7 Eleven Canada
02.2018 - 03.2019
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Education
Diploma - General Business
Douglas College
New Westminster, BC 01.2017 - 12.2018
Skills
Team leadership and direction
Relationship building and management
Proficiency in MS Office
Knowledge of human nature
Flexibility and resilience
Workplace Safety
Quality Control
Time Management
Emotional Intelligence
Effective Communication
Timeline
Rideshare Driver
Uber
03.2023 - Current
Courier Dispatcher
Ocaf Services Inc.
08.2021 - 03.2023
Assistant Manager
7 Eleven Canada
03.2019 - 08.2021
Senior Sales Associate
7 Eleven Canada
02.2018 - 03.2019
Diploma - General Business
Douglas College
01.2017 - 12.2018
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