Driven by results, leveraged communication and problem-solving skills at 6ixty Wings to enhance team efficiency and customer satisfaction. My experience includes leading kitchen operations, streamlining customer service processes at Lambton College, and fostering team collaboration. Proficient in technical troubleshooting, excel in high-pressure environments, demonstrating a strong blend of leadership and technical abilities.
- Supervised and coordinated kitchen staff to ensure efficient operations and high-quality food service.
- Resolved customer complaints and concerns with a focus on delivering satisfactory solutions.
- Trained new employees on customer service best practices and operational procedures.
- Managed inventory, ordered supplies, and maintained a clean and organized kitchen environment.
- Developed strong organizational and multitasking skills, handling multiple priorities in a fast-paced setting
-Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
-Communication: Excellent verbal and written communication skills developed through extensive customer interaction and team collaboration
-Problem Solving: Proven ability to handle complex issues and find effective solutions in a high-pressure environment
-Customer Service: Strong focus on providing a positive customer experience and addressing concerns promptly
-Multitasking: Capable of managing multiple tasks efficiently while maintaining attention to detail
-Team Leadership: Experience in leading and training staff, ensuring a cohesive and productive team environment
-Technical Proficiency: Basic knowledge of computer programming and troubleshooting, with an understanding of software support