Manjot Kaur
Brampton,ON
Summary
Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
OTG Management Inc.
07.2022 - 12.2023
- Conducted regular audits of register funds, minimizing potential losses due to theft or error.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Developed strong relationships with repeat customers through friendly service interactions.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Quickly and accurately counted drawers at start and end of each shift.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
General Business - Business
Canadore College
Scarborough 12.2023
Skills
- Training and coaching
- Customer Service
- Supply Restocking
- Training and mentoring
- Drawer balancing
- Time management strength
- Customer Assistance
- Merchandising guidelines
- Opening and closing procedures
- Cash handling and management
- Basic Mathematics
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Cashier Team Lead
OTG Management Inc.
07.2022 - 12.2023
General Business - Business
Canadore College
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