Summary
Overview
Work History
Education
Skills
Professional Highlights
Availability
Languages
Additional Information
Timeline
Generic

Lovepreet Singh

Surrey

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Security Officer

Zara
05.2020 - 02.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Customer Service Representative & Sales Associate

H&M
11.2022 - 02.2023
  • Greeting customers and Generating sales leads
  • Ensure Cross selling of products as per Customer needs
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Front Desk Person

Lexis Immigration
07.2022 - 10.2022
  • Managed the meeting of the owner with officials
  • Responded to the queries of students and their guardians
  • Handled cash and credit transactions
  • Made schedule according to the requirements of students and availability of tutors
  • Ensured to provide the best service as a front desk person

Education

Diploma in Operation Management -

British Columbia Institute of Technology
05.2024

Skills

  • Proficient with Windows XP, Microsoft Access, PowerPoint, and Word
  • Proficient with Microsoft Excel
  • Strong self-managing, organizational, analytical, and time-management skills
  • Proficient with office technology, software, and applications
  • Communicate fluently in English, Hindi, and Punjabi

Professional Highlights

  • Outgoing and excellent at communicating with clients.
  • Excellent presence of mind.
  • Excellent interpersonal, verbal, and written communication skills.
  • Problem-solving ability, decision-making ability, and ability to adapt to changes.
  • Able to handle confidential and sensitive information.
  • Negotiation Skills, Fast learner.
  • Able to work independently and with others in a team.
  • Able to work well under pressure.
  • Flexible and ready to take the initiative.
  • Multi-tasking ability and ability to work with regular interruptions.

Availability

  • Anytime, Anytime, 7am to 3pm, 7am to 3pm, Anytime, 2pm to Whenever shift over, Anytime
  • Monday: Anytime
  • Tuesday: Anytime
  • Wednesday: 7am to 3pm
  • Thursday: 7am to 3pm
  • Friday: Anytime
  • Saturday: 2pm to Whenever shift over
  • Sunday: Anytime

Languages

English
Professional Working

Additional Information

  • AVAILABILITY :
  • MONDAY ANYTIME
  • TUESDAY ANYTIME
  • WEDNESDAY 9AM TO 4PM
  • THURSDAY 9AM TO 4PM
  • FRIDAY ANYTIME
  • SATURDAY AFTER 2PM
  • SUNDAY ANYTIME

Timeline

Customer Service Representative & Sales Associate

H&M
11.2022 - 02.2023

Front Desk Person

Lexis Immigration
07.2022 - 10.2022

Security Officer

Zara
05.2020 - 02.2022

Diploma in Operation Management -

British Columbia Institute of Technology

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Lovepreet Singh