Lovepreet Singh
Mississauga,Ontario
Summary
Adaptable Crew Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Overview
3
3
years of professional experience
Work History
Front Crew Member
Lazeez Shawarma
05.2022 - Current
- Mastered all aspects of menu offerings to confidently answer customer questions about ingredients or dietary concerns when necessary.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Mentored junior staff members on best practices for customer interactions, promoting a culture of excellent service within the team.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Security Guard
Executek International
10.2022 - Current
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Investigated suspicious activities and persons to maintain security of premises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Monitored CCTV cameras and alarm systems for security breaches.
Assistant Manager
Easy Day Supermarket
03.2021 - 03.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
GED -
Canadore College of Applied Arts And Technology
Scarborough, On01.2024
Skills
- Batch Cooking
- Customer Loyalty
- Food and Beverage Service
- Restaurant Operation
- Cash Register Operations
- Billing and Payment Processing
- Employee Training and Supervision
- Teamwork and Collaboration
- Cutting Techniques
- Server and Staff Support
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working
Certificates
- Food handler Certificate.
- A valid First Aid Certificate/CPR Certificate.
- A valid Ontario Security Guard license.
- A valid Smart Certificate.
- A valid Driving license.
Reference
Parry Sandhu - Lazeez Shawarma
Senior Manager
+1(416)247-1400
Timeline
Security Guard
Executek International
10.2022 - Current
Front Crew Member
Lazeez Shawarma
05.2022 - Current
Assistant Manager
Easy Day Supermarket
03.2021 - 03.2022
GED -
Canadore College of Applied Arts And Technology
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