Lovepreet Singh
Charlottetown,PE
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
Advantage Communications
08.2022 - Current
- In Eastlink and City west as a technical support agent Troubleshoot the internet, TV, Home phone and email issues line for both business and residential customers Have all the knowledge about ONT, coax and fiber internet
- And very comfortable with troubleshooting all kind of modems and routers Customer satisfaction, make sure that cx is satisfied with the steps taken in troubleshooting and resolving the issue Comfortable with the computer software Like VMware, Five9, Calix, phoenix, SQL and many more used in troubleshooting and with word , excel and all the basic computer tools
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
Forklift operator
The Home Depot
06.2022 - 08.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Delivery Driver Supervisor
Amazon.com
01.2022 - 06.2022
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Clean driving record with full class 5 license
Airport Information Desk
Indigo
11.2021 - 12.2021
- Worked at Departure desk, arrival desk and as a shift manager
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Aviation jobs involve regular communication with customers
- Positive attitude
- Having updated information about arriving and departure flights
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
TEAM LEADER
AMAZON
04.2021 - 11.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Reviewed, implemented and updated company records related to team activities for future reference.
Production Supervisor
OLYMEL BACON PLANT
03.2020 - 12.2020
- Coordinate production
- Ensure the efficient use of labor and equipment
- Achieve the objectives related to the efficiency of operations
- Ensure that company policies, procedures and regulations are followed
- Ensured performance and efficiency of departments
- Applied and ensured compliance with health and safety regulations, HACCP and SQF program
- Participate in continuous improvement committees
Education
Bachelor's Degree - COMPUTER NETWORKING AND TECHNICAL SUPPORT
ST. LAWRANCE COLLEGE
Skills
- Effective Communicator
- Ability to perform repeating tasks
- Fast Learner
- Strong and well built
- Microsoft PowerPoint, work, MS office and all the basic computer applications
- Shift Management
- Manufacturing
- Safety Awareness
- Equipment Maintenance
Timeline
Technical Support Representative
Advantage Communications
08.2022 - Current
Forklift operator
The Home Depot
06.2022 - 08.2023
Delivery Driver Supervisor
Amazon.com
01.2022 - 06.2022
Airport Information Desk
Indigo
11.2021 - 12.2021
TEAM LEADER
AMAZON
04.2021 - 11.2021
Production Supervisor
OLYMEL BACON PLANT
03.2020 - 12.2020
Bachelor's Degree - COMPUTER NETWORKING AND TECHNICAL SUPPORT
ST. LAWRANCE COLLEGE
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