Prachi Shukla
Ottawa,ON
Summary
Diligent Ambassador with strong background in quality coaching. Successfully implemented process improvements and training programs that enhanced overall team performance. Demonstrated ability in quality assurance methodologies and effective communication skills.
Organized Warehouse Supervisor offers 2 years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.
Overview
7
7
years of professional experience
Work History
Quality Coach
Amazon Warehouse
10.2022 - Current
- Established a culture of continuous improvement by promoting open communication and collaboration among team members.
- Assisted in training new employees on proper techniques for safely and efficiently operating pallet jacks within the work environment.
- Reviewed technical documentation for accuracy and clarity, ensuring all specifications were met during production runs.
- Coordinated cross-functional teams to identify root causes of quality issues and implement corrective actions.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Unloaded pallets and deliveries and organized products in warehouse.
- Researched and extracted data to complete tasks.
- Defined problem to identify, prioritize and select alternatives.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Served as organization ambassador at various places such as, promoting mission for department to reach their goals, training new employees.
Cashier/Warehouse Worker
Winners & HomeSense
12.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Loaded, unloaded, and moved material to and from storage and production areas.
Warehouse Supervisor
S S Gruh Udhyog
06.2018 - 10.2021
- Operated warehouse material handling equipment correctly to move loads.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Completed daily operations on time and maintained high standards of accuracy.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Evaluated team performance and provided feedback on areas requiring improvement.
Education
Post Graduation Diploma - International Business Management
Algonquin College
Ottawa, None04-2023
Post Graduation Diploma - Supply Chain Management - Global Logistics
Fleming College
Peterborough, None04-2022
Bachelors in Commerce - Banking And Insurance
KES Shroff College
Kandivali, Mumbai, India04-2018
Skills
- Customer focus
- Quality assurance expertise
- Team building
- Coaching and mentoring
- Quality metrics monitoring
- Teamwork and collaboration
- Process improvement techniques
- Customer service
- Problem-solving abilities
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team leadership
- Operational efficiency
- Decision-making
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Marathi
Full Professional
Reading
Reading books is a passion that not only nurtures my intellectual growth but also enriches my personal development. I am drawn to books because they offer a unique opportunity to expand my perspective, deepen my understanding, and cultivate critical thinking. Through literature, I can explore new ideas, cultures, and experiences that broaden my worldview and enhance my problem-solving abilities. Moreover, reading allows me to develop empathy and sharpen my communication skills, qualities that are essential both professionally and personally. This love for books fuels my continuous learning and drives my commitment to self-improvement.
Timeline
Quality Coach
Amazon Warehouse
10.2022 - Current
Cashier/Warehouse Worker
Winners & HomeSense
12.2021 - 07.2022
Warehouse Supervisor
S S Gruh Udhyog
06.2018 - 10.2021
Post Graduation Diploma - International Business Management
Algonquin College
Post Graduation Diploma - Supply Chain Management - Global Logistics
Fleming College
Bachelors in Commerce - Banking And Insurance
KES Shroff College
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