Lovepreet Kaur
Edmonton,AB
Summary
Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs. Track record of successfully implementing tailored support plans and crisis intervention strategies.
Community support professional with track record of fostering positive relationships and providing meaningful assistance to individuals in need. Skilled in developing personalized support plans and addressing unique challenges. Team-oriented, adaptable, and reliable with strong focus on achieving impactful results.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Support Worker
Bissell Centre Edmonton
04.2022 - 04.2024
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Kitchen Relief Worker
Bissell Centre Edmonton
03.2021 - 03.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Cashier
Jugo Juice and Freshii Store Edmonton
06.2020 - 02.2021
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Daycare Assistant
Southfork Childcare Leduc
11.2019 - 01.2020
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
Nanny
Private Employer
05.2018 - 01.2019
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Built positive and nurturing environments to support child social and emotional growth.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Medical Office Assistant
Navdeep Hospital
01.2016 - 01.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Education
Medical Informatics
Capstone Edge College
Calgary, AB07-2023
Bachelor of Science - Medical Science
Government College
Punjab03-2016
Nanny Certification - Nanny
Paul Nanny Services
05-2017
Daycare Assistant - Level1
Capstone College
Calgary, AB10-2020
Daycare Certification(Level1) - undefined
Skills
- Behavioral support
- Individualized support
- Community outreach
- Client needs assessments
- Nutrition support
- Educational guidance
- First aid and CPR
- Counseling
- Active listening
Certification
- First Aid
- Alberta Food Safety Basics
- ProServe Liquor staff training
- Security guard license
- Naloxone training
- Conflict to calm suicide prevention
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Interests
- Participating in local clean-up initiatives
- Volunteering
- Getting involved in local advocacy groups to promote positive change in the community
- Community Cleanup
- Participating in cultural exchange programs and homestays
- I enjoy helping others and giving back to the community
Timeline
Community Support Worker
Bissell Centre Edmonton
04.2022 - 04.2024
Kitchen Relief Worker
Bissell Centre Edmonton
03.2021 - 03.2022
Cashier
Jugo Juice and Freshii Store Edmonton
06.2020 - 02.2021
Daycare Assistant
Southfork Childcare Leduc
11.2019 - 01.2020
Nanny
Private Employer
05.2018 - 01.2019
Medical Office Assistant
Navdeep Hospital
01.2016 - 01.2018
Daycare Certification(Level1) - undefined
Medical Informatics
Capstone Edge College
Bachelor of Science - Medical Science
Government College
Nanny Certification - Nanny
Paul Nanny Services
Daycare Assistant - Level1
Capstone College
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