Diligent Administrative Assistant with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Work History
Assistant Manager
5 Months
A&W | 03.2026 - Current
Led daily operations, ensuring efficiency and adherence to company standards.
Trained and mentored staff, enhancing team collaboration and skill development.
Developed and implemented process improvements, resulting in more efficient service delivery.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Analyzed sales data to identify trends, guiding strategic decision-making.
Developed and implemented process improvements to enhance service delivery.
Analyzed sales data to identify trends and inform strategic decisions.
Gas Station Attendant
10 Months
Petro-Canada | 10.2025 - Current
Assisted customers with fueling and convenience store purchases, enhancing overall service experience.
Assisted customers with fueling and convenience store purchases, contributing to positive customer satisfaction.
Monitored fuel inventory levels, coordinating deliveries to prevent stock shortages and ensure availability.
Monitored fuel inventory levels and coordinated deliveries, ensuring consistent fuel availability for customers.
Trained new staff on operational procedures and customer service standards, improving team readiness and service quality.
Administrative Assistant
1 Year 5 Months
Swetexel Daycare and Preschool | 03.2024 - 08.2025
Managed scheduling for parent meetings and staff training sessions, optimizing time management.
Coordinated daily administrative tasks, ensuring smooth operations for staff and families.
Developed efficient filing system for student records, enhancing data retrieval processes.
Assisted in preparing educational materials and classroom supplies, supporting curriculum delivery.
Implemented new CRM system to track client interactions, improving response times and client satisfaction.
Early Childhood Educator Assistant
1 Year 5 Months
Sweetel Daycare & Preschool | 03.2024 - 08.2025
Facilitated development of diverse children’s emotional, social, and learning skills in safe, inclusive a safe, inclusive environment.
Supported children with diverse developmental, emotional, and learning needs in a safe and inclusive setting.
Collaborated with educators and families to implement individual care plans, enhancing daily routines and child engagement.
Supported culturally responsive learning by incorporating Indigenous perspectives, stories, and inclusive practices, while working respectfully with children and families from First Nations and diverse cultural backgrounds.
Ensured compliance with health, safety, and licensing standards, fostering a secure learning atmosphere.
General Clerk / E-Commerce Associate
1 Year 9 Months
Save-On-Foods | 05.2022 - 02.2024
Delivered respectful customer service to diverse individuals, enhancing their shopping experience.
Processed customer transactions efficiently using point-of-sale systems.
Addressed customer concerns professionally, fostering a positive service environment.
Supported inventory management, stocking, and quality control procedures.
Provided respectful and accessible customer service to individuals from diverse backgrounds and abilities.
Ensured accurate inventory records through regular stock audits, supporting effective inventory management.
Inventory Supervisor
3 Years 4 Months
WIS International | 01.2019 - 05.2022
Managed inventory processes, achieving accuracy and compliance with company standards.
Mentored junior staff on inventory control procedures, enhancing team knowledge and effectiveness.
Implemented process improvements that enhanced efficiency in stocktaking and reporting.
Trained and mentored junior staff on inventory control procedures and best practices.
Collaborated with cross-functional teams to align inventory strategies with operational goals.
Coordinated with cross-functional teams to align inventory strategies with operational objectives.
Education
Early Childhood Educator Assistant - ECEA
Coastal College of British Columbia | Surrey, BC | 12.2023
BBA - Accounting
University of The Fraser Valley | Abbotsford, BC | 12.2020
Skills
Administrative Support
Microsoft Office (Word
Excel
Outlook)
Data Entry & Database Management
Calender & Schedule Management
Email & Telephone Communication
Filing & Document Management
Problem Solving
Time Management
Team Collaboration
CRM System
Cash Handling & POS Systems
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Updated and maintained company database to reflect current and accurate client records for more than 40 accounts.
Training - Responsible for training all new employees to ensure continued quality of customer service.
Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Food Safety Level 1
First Aid Certification
Classroom Professional Learning Series (COSP) – June 2025