Lovepreet Kaur
SASKATOON,Saskatchewan
Summary
Dynamic professional with a proven track record at Bird Logistics Ltd., excelling in problem-solving and team collaboration. Expertise in optimizing operations and enhancing customer satisfaction through effective dispatch management. Strong communication and leadership skills drive success in fast-paced environments, ensuring timely deliveries and efficient workflows.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
07.2022 - Current
- Answer questions about menu items and promotions.
- Ensure orders are accurate and delivered promptly.
- Handle customer complaints politely and seek assistance from managers when needed.
- Greet customers with a friendly, positive attitude.
- Support team members in other roles when needed.
- Collaborate with other crew members to maintain smooth operations.
- Hand out completed orders eViciently and courteously.
- Assisted customers in selecting menu items and offered recommendations for enhanced dining experience.
Truck Dispatch Supervisor
Bird Logistics Ltd.
Saskatoon, Canada
01.2022 - Current
- Coordinate and manage daily truck dispatch operations.
- Communicate with customers and shippers to ensure timely deliveries.
- Plan and optimize driver routes for eViciency.
- Build and maintain professional relationships with clients and drivers.
- Handle unexpected issues and provide quick problem-solving solutions.
- Act as the main point of contact between drivers, shippers, and customers.
- Resolve issues such as traVic delays, mechanical problems, or customer complaints.
- Supervise and support drivers, ensuring they understand daily assignments.
- Coordinate with maintenance teams for timely truck repairs.
- Strong organizational and problem-solving skills
- Leadership and team management
Store Manager
ROYAL PAAN
Brampton, Ontario
03.2021 - 03.2022
- Implemented marketing strategies to boost store visibility and attract new customers.
- Monitored daily sales performance, identifying trends and areas for improvement.
- Conducted regular staff meetings to motivate team and discuss sales goals.
- Maintained compliance with health and safety regulations to ensure a safe shopping environment.
- Collaborated with suppliers to negotiate favorable terms and maintain optimal inventory levels.
- Built strong relationships with regular customers to foster loyalty and repeat business.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
Store Manager
Royal Paan
Brampton, Canada
01.2021 - 01.2022
- Oversee daily store operations, ensuring smooth workflow and excellent customer service.
- Supervise and train sta[ to achieve high performance and meet sales targets.
- Manage inventory, restocking, and product display to maintain an organized and e[icient store.
- Handle cash management, daily sales reports, and banking procedures.
- Address customer inquiries and resolve complaints to maintain customer satisfaction.
- Monitor employee schedules, attendance, and performance.
- Implement company policies and maintain workplace safety and cleanliness.
Education
Diploma - Computer Engineering Technician
Northern college
Scarborough, CA04.2021
Medical -
New Era Senior Secondary School
Tapa, IN03.2018
Skills
- Communication and interpersonal skills
- Conflict resolution
- Team collaboration
- Prioritization and multitasking
- Goal setting and planning
- Problem-solving and critical thinking
- Interactive communication skills
- Problem-solving
- Tool and equipment use
- Valid Driver's license
Languages
English
Full Professional
Hindi
Full Professional
References
References available upon request.
Timeline
Crew Member
McDonald's
07.2022 - Current
Truck Dispatch Supervisor
Bird Logistics Ltd.
01.2022 - Current
Store Manager
ROYAL PAAN
03.2021 - 03.2022
Store Manager
Royal Paan
01.2021 - 01.2022
Diploma - Computer Engineering Technician
Northern college
Medical -
New Era Senior Secondary School