Lovepreet Kaur
Brampton,ON
Summary
Dedicated and results-driven restaurant professional with proven growth from Crew Trainer to Supervisor at Jollibee. Skilled in team leadership, staff training, and maintaining high service standards in fast-paced environments. Strong background in operations, inventory control, and customer service, with a focus on efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
Jollibee
08.2022 - Current
- Led daily operations and supervised staff to ensure smooth service and compliance with brand standards.
- Trained, coached, and evaluated team members to improve performance and service quality.
- Resolved customer issues promptly, ensuring guest satisfaction and loyalty.
- Managed shift schedules, cash handling, and end-of-day reporting.
- Monitored inventory, reduced waste, and assisted with ordering to control costs.
- Supported managers with hiring, and operational decisions.
Crew Trainer
Jollibee
08.2022 - 04.2024
- Trained and onboarded new hires, ensuring adherence to Jollibee service and food safety standards.
- Coached team members on proper procedures, customer service, and speed of service.
- Assisted supervisors with shift organization, delegating tasks, and supporting team performance.
- Handled customer service, cash transactions, and maintained cleanliness and compliance.
- Recognized for strong leadership and performance, resulting in promotion to Supervisor.
Production and Inventory Assistant
Reflex 2000 Inc
02.2022 - 08.2022
- Operated printing equipment to produce custom apparel with quality and accuracy.
- Monitored and maintained inventory levels, ensuring accurate stock counts.
- Prepared and packed orders, printed labels, and managed shipping logistics.
- Coordinated with team members to meet tight deadlines and client expectations.
- Ensured workplace organization and compliance with safety procedures.
Education
Sotware Engineering Diploma
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON12.2023
Skills
- Team Leadership & Staff Training
- Customer Service & Conflict Resolution
- Shift Scheduling & Cash Handling
- Inventory Control & Cost Management
- Health, Safety & Food Standards Compliance
- Operations & Workflow Management
- Performance Coaching & Staff Development
- Problem-Solving & Decision-Making
- Multitasking in Fast-Paced Environments
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Restaurant Supervisor
Jollibee
08.2022 - Current
Crew Trainer
Jollibee
08.2022 - 04.2024
Production and Inventory Assistant
Reflex 2000 Inc
02.2022 - 08.2022
Sotware Engineering Diploma
Sheridan College Institute of Technology And Advanced Learning