Lovepreet Kaur
Parkhill,ON
Summary
Dynamic and dedicated professional with a strong background in customer service at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for exceptional time management and food preparation expertise, consistently delivering high-quality service in fast-paced environments. Committed to maintaining cleanliness and organization while fostering teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sandwich Artist
SUBWAY®Restaurants
Parkhill, ON
06.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Kambo Beauty Parlour
Self Employed
VPO Gholia Khurd, Moga,Punjab, India
04.2020 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
No Degree - Senior Secondary Education in Commerce
Government Girls Senior Secondary School
Moga, Punjab, IndiaHospitality
STEI Institute
Singapore 05.2017
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Effective multi-tasking
- Cash handling proficiency
- Multitasking and prioritizing
- Customer satisfaction focus
- Attention to detail
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hind
Native or Bilingual
Certification
Food and beverage
Timeline
Sandwich Artist
SUBWAY®Restaurants
06.2023 - Current
Kambo Beauty Parlour
Self Employed
04.2020 - 06.2023
No Degree - Senior Secondary Education in Commerce
Government Girls Senior Secondary School
Hospitality
STEI Institute