Summary
Overview
Work History
Education
Skills
References
Custom
Timeline
Generic
Lovepreet Kaur

Lovepreet Kaur

Mississauga,Canada

Summary

Office administrator with expertise in financial reconciliation and customer service at Universal Impex Corporation. Skilled in managing complex order processes and building strong vendor relationships, resulting in enhanced operational efficiency. Recognized for improving accuracy in financial records and ensuring a positive client experience.

Overview

3
3
years of professional experience

Work History

Office Admin

Universal Impex Corporation
North York
02.2025 - Current
  • Processed and managed customer orders and sales invoices with accuracy using MS Excel and proprietary software system like QuickBooks, SPS Commerce and others.
  • Handled accounts payable and receivable, including data entry, payment follow-ups, and reconciliation of financial records.
  • Maintained accurate and up-to-date records of all financial transactions and client orders.
  • Created and updated spreadsheets and reports to support daily operations and financial tracking.
  • Communicated with vendors and clients regarding order confirmations, invoice clarifications, and payment inquiries.
  • Ensured timely billing and payment processing to support cash flow and vendor relationships.
  • Assisted in maintaining organized digital and paper filing systems for accounting and administrative documents.
  • Supported general office administration tasks including answering calls, managing emails, and scheduling appointments.
  • Collaborated with internal departments to ensure seamless workflow and documentation accuracy.

Site Manager

Dahl Warehouse
Oakville, Canada
12.2023 - 01.2025
  • Oversaw the daily operations of a busy warehouse, including receiving, stocking, and shipping of goods.
  • Managed inventory levels using warehouse software; ensured products were accurately tracked and reported.
  • Supervised a team of [number] workers – delegated tasks, monitored performance, and conducted training for new employees.
  • Handled all payroll responsibilities: tracked hours worked, calculated wages, and ensured staff were paid correctly and on time.
  • Resolved internal issues among team members and supported a positive working environment.
  • Coordinated with suppliers and logistics companies to ensure timely deliveries and dispatches.
  • Maintained high accuracy in order fulfillment, helping improve customer satisfaction and reduce complaints.

Receptionist (Front Desk)

Sunshine Clean Company
Mississauga, Canada
12.2022 - 11.2023
  • Handled all incoming phone calls, answered customer inquiries, and directed calls to the appropriate departments.
  • Provided information to clients about services, pricing, appointment availability, and cleaning schedules.
  • Processed and recorded client details accurately in the system for follow-ups and future services.
  • Scheduled appointments and coordinated daily cleaning service routes for field staff.
  • Managed emails and front desk communications professionally and efficiently.
  • Assisted in billing, customer follow-ups, and confirming service satisfaction after jobs were completed.
  • Maintained a positive and welcoming front-desk environment to ensure customer comfort and satisfaction.
  • Helped resolve client complaints or concerns quickly and politely, ensuring continued customer loyalty.

Education

Advanced Diploma - Electronic Engineering

Sheridan College
Brampton, ON
12-2024

Skills

  • Customer service excellence
  • Inventory management
  • Certified construction contract administrator (CCCA)
  • Financial reconciliation
  • Team leadership
  • Microsoft Excel
  • Data analysis
  • Customer service
  • Remote office availability
  • Office management
  • Relationship building
  • Technology proficiency
  • Effective communication
  • Adaptability and learning agility
  • Team collaboration
  • Customer needs assessment
  • Product merchandising

References

Reference available on request

Custom

Availability full time

Timeline

Office Admin

Universal Impex Corporation
02.2025 - Current

Site Manager

Dahl Warehouse
12.2023 - 01.2025

Receptionist (Front Desk)

Sunshine Clean Company
12.2022 - 11.2023

Advanced Diploma - Electronic Engineering

Sheridan College

Similar Profiles

CREATE PROFILE
Lovepreet Kaur