Supervised and provided compassionate care for elderly clients, ensuring their comfort and safety
Facilitated daily activities, including meal preparation and light housekeeping
Promote mental stimulation through engaging conversations and activities
Assisted with medical appointments, ensuring clients receive necessary care
Developed strong relationships with clients, fostering trust and emotional support
Assisted clients with daily living activities, improving independence and self-esteem for 95% of individuals served
Provided compassionate care to 10+ elderly clients, enhancing their quality of life and emotional well-being
Swing Manager
Tim Hortons
04.2022 - 10.2024
The ability to set priority and meet deadlines in a high stress working environment by supporting team during peak hours, making sure that all customers receive their order on time
Focus on developing strategic planning to achieve the set objectives
Dedicated to providing excellent customer service skills, customer satisfaction and team communication
Operate the POS system and handle technical difficulties, following store procedures of opening and closing of registers and cash handling
Maintaining store cleanliness standards and contributing to exceeding standards in all internal quality checks and steritech
Receiving truck shipments twice a week and maintaining inventory
Receptionist
Bayshore Health Care
09.2023 - 06.2024
Handle the customers by giving them their appointments with the doctor
Write all the data of all day in computer system at the end of day
Checking the patients with medical objects
Charging the patients for their medicines and appointments
Taking the blood samples from the patients
Education
High school - Medical
Baring school
Batala
Diploma - Computer System Technician
Alpha international College
05.2022
Skills
Time management
Organization skills
Ability to meet tight deadlines
Flexible team member
Customer Service
Active listening
Customer satisfaction measurement
Client relations
Computer proficiency
Relationship builder
Data entry
Knowledge of forecasting
Competent with Microsoft Office Applications
Excellent communication skills
Ability to direct and lead
Management accounting techniques
Event organization
Customer service
Languages
English
Professional Working
Certification
First aid certificate
CPR CERTIFICATION
Food safety certification
Core Attributes
Time management and organization skills; the ability to work under high pressure and tight deadlines
Flexible team player who prospers in fast paced work environment.
Knowledge of industry includes tax filings, bank statement reconciliations, financial statement preparation, monthly, quarterly, and year-end financial statements and forecasting.
Competent with Microsoft Office Applications including QuickBooks, Word, Excel, Access and PowerPoint
Excellent communications skills with ability to direct and lead role.
Employ management accounting techniques in the planning, directing, and controlling of an enterprise.
Organized successful events in school like debate competitions and charity events.
Operated on POS cash machine at a retail store and delivered excellent customer service by 50%.